When you want to automate processes and break down silos at the same time, low-code app development is the solution.
Customer service agents are the frontline employees shaping customer perceptions of your brand – and an afterthought for many executives. Why don’t organizations understand their value?
As utilities embark on digital transformation, they must focus on improving field service to level up both employee and customer experience.
Discover CTRLsum, a novel framework for controllable text summarization that enables users to control multiple aspects of generated summaries by interacting with the summarization system through textual input in the form of a set of keywords or descriptive prompts.
Read this blog to understand what an ERP system is is, the difference between ERP & CRM, and benefits of integrating an ERP with Salesforce.
