AI-augmented analytics can help you predict what might happen in the future and getting actionable recommendations on what you could do about it now. Here are tips for getting started.
Artificial intelligence’s potential to help us work smarter is immeasurable. Still in its infancy, we’re collectively learning how to use it, regulate it, and build it responsibly.
Missed the keynote at Dreamforce ’19? We've got you covered. Read about all the top moments and latest announcements here.
Marketing Cloud's October release has new capabilities, so you can learn more about the customer, personalize interactions, and engage across every channel.
Check out Einstein's Guide to AI Use Cases—it's an interactive website that helps you get started on your journey with AI.
Quip Shield is a set of advanced security measures and controls that enhance trust, compliance, and governance for security-conscious enterprises.
Get to know Einstein Search. With a billion searches per month, we're rolling out intelligent search that allows users to work up to 50% faster.
Einstein case classification will revolutionize customer brand loyalty by using predictive intelligence to recommend or populate picklist and checkbox fields based on past case data.
Every action by a chatbot — including word usage, punctuation, emoticons, and option to transfer to a human or search for a knowledge base article — influence customer experience and affect a brand.
