Customer Stories

One of the world’s largest communications companies is adapting to how people interact across the globe. Learn how data and automation help drive its decisions.

Seshadri tells us how Mastercard is using data to tease out insights and trends that would have otherwise gone unnoticed.

Learn how IBM is innovating for the next 100 years of work with channel-based communication.

To provide tailored, zero-carbon solutions as a service, global energy player ENGIE needed to connect its teams. Here's what it did.

MillerKnoll stands by being stewards of Earth’s resources and ensuring each product and experience is exceptionally designed. Here's how data drives its decisions.

In 1886, Carl Benz introduced the first automobile. Today, innovation at Mercedes-Benz looks different. Learn how Mercedes innovates around customers.

In 2019, e.l.f. closed all brick-and-mortar stores and invested exclusively in the digital customer experience. Here are seven lessons they learned.

NBCUniversal is building the ultimate digital fan experience for the LA28 Olympic and Paralympic Games. This is how they're tackling the challenge.

Jeff Gennette believes that authentic leadership is key to his success. Watch this episode of the Inflection Point for insights into his journey.

The more consumers trust in the healthcare organizations they interact with, the more likely they are to use their services. That’s what findings from Salesforce’s latest Connected Health Consumer Report indicate. But why…