Fourth Industrial Revolution

Fourth Industrial Revolution technologies has changed the way people receive, interact with, and interpret information. Companies must also adapt to meet and deliver on evolving customer expectations and needs — this is called service on the edge.

Discover how AI plays a role in the future of work, jobs and skill set changes, the impact of automation, how to prepare your workforce, and much more.

Advances in deep learning are starting to impact AI in ways that will help society and business tackle a wider set of general problems. Discover more about the future of AI and what companies need to know to benefit from this impact.

MyTrailhead is a customizable platform that can help employers create a culture of learning in their workforce by using their content, their branding, and their logos.

What is the role of business in society today? Salesforce Research surveyed over 2,400 consumers in the United States on Ethical Leadership in Business. Get the stats and hear from our new Chief Ethical and Humane Use Officer Paula Goldman on how companies lead across technology, equality, and ethics to build a better world for all in the fourth industrial revolution.

Take a look at the four key marketing trends that will help you own your customer experience in the year ahead.

Read the 10 best moments from Davos with Salesforce — and how to make these inspired ideas a reality.

Ocean Day, and an emphasis on protecting the seas, took center stage on Day 3 at the World Economic Forum Annual Meeting, commonly known as Davos.

Here’s how Salesforce embraced the World Economic Forum’s annual meeting, commonly referred to as “Davos,” with programs on inclusiveness, the environment, and equality.

Check out our coverage of the Day One Highlights at Davos.