How Piedmont Healthcare Personalizes the Patient Experience to Drive Loyalty
If we wanted to retain and grow our customer base, it was time to personalize how we communicated with patients and effectively get them faster access to care — on their own terms.
Pharma R&D’s Big Challenge: Speeding Up Clinical Innovation
Like many other industries, the healthcare industry is experiencing a digital transformation. Here's how the pharma r&d sector can speed up clinical innovations.
How a Team of Scientists at City of Hope Manages Cancer Research
City of Hope is dedicated to making a difference in the lives of people with cancer, diabetes, and other life-threatening diseases. Read about how they're modernizing their data collection process to make a bigger impact on cancer research.
Providing the Best Patient Experience Dominated the Healthcare Conference HIMSS 2019
HIMSS showed us that the healthcare industry is on a path to deliver a more personalized, connected patient experience to help drive better health outcomes.
Salesforce Named Leader in Healthcare CRM by KLAS Two Years in a Row
Discover why Salesforce has been named a healthcare CRM leader — for the second year in a row — by KLAS.
The Next Steps in Digital Healthcare Transformation
With the majority of hospitals and physicians now online with EHR, it’s time to integrate EHR systems with a CRM patient engagement platform.
Interoperability: Building a Connected Healthcare Platform
Interoperability enables healthcare professionals to quickly and efficiently provide services and information that can improve patient safety, security, and well-being.