Innovation

Did you know that you can suggest and shape future Salesforce product features? Read on to learn about the IdeaExchange and about two features that our community recently suggested.

Here’s how Salesforce embraced the World Economic Forum’s annual meeting, commonly referred to as “Davos,” with programs on inclusiveness, the environment, and equality.

We're on the brink of a visual search wave where snapping a picture rather than typing words into a little box will be the norm for finding what you're looking for when shopping. Learn how you can take steps to make visual search a reality for your brand.

The importance of digital connectivity continues to grow in the banking industry. Here are three predictions that will shape banks’ digital transformations this year.

Here's how one program architect helped a CIO build on Salesforce.

Masters of collaboration, Team Quip shows us what the Quiprupt hackathon focuses on and why working together benefits everyone.

In 2018, Forrester conducted a Total Economic Impact study that analyzed Salesforce customers and their switch to Salesforce Lightning. Get some of the study's key takeaways in our post.

New year, new resolutions, new technologies! We talked with our product leaders, marketers and visionaries to predict what the future holds for CRM and beyond.

Read how USAA made a culture shift to put member experiences at the center of everything they do. The result is USAA now offers omnichannel services to their insurance policyholders to gain efficiencies and increase loyalty.

Digital transformation involves challenging the status quo and earning trust and buy-in. Here are three steps for becoming a change agent within your own organization.