Putting Patients at the Center: Q&A With NYU Langone Health
NYU Langone launched a clinical affairs patient access center platform that streamlines and optimizes the way call center agents interact with patients. See how that's improved their patient experience.
Reimagining the Patient Experience: What Healthcare Can Learn From Retail
As consumerism becomes a factor in healthcare, finding new ways to reinvent the patient experience is a business imperative, especially as retail giants Amazon and Walmart enter the fray.
The Five Ways B2B Commerce Will Transform Healthcare and Life Sciences
Here are five ways B2B commerce is solving common challenges in healthcare.
Providing the Best Patient Experience Dominated the Healthcare Conference HIMSS 2019
HIMSS showed us that the healthcare industry is on a path to deliver a more personalized, connected patient experience to help drive better health outcomes.
Salesforce Named Leader in Healthcare CRM by KLAS Two Years in a Row
Discover why Salesforce has been named a healthcare CRM leader — for the second year in a row — by KLAS.
The Next Steps in Digital Healthcare Transformation
With the majority of hospitals and physicians now online with EHR, it’s time to integrate EHR systems with a CRM patient engagement platform.
Interoperability: Building a Connected Healthcare Platform
Interoperability enables healthcare professionals to quickly and efficiently provide services and information that can improve patient safety, security, and well-being.