Blog Readiness Starts at the Kitchen Table: Modernizing the Military Family Experience Dr. Michael Parker, USMC Retired, SES Retired May 20, 2026 In national defense, “readiness” is a term usually reserved for maintenance cycles, ammunition counts, and grueling certification exercises. We measure it in hours to deploy and percentages of mission-capable aircraft. But there is… Public Sector Agentforce Blog Florida Prepaid’s Call Center Never Closes Thanks to Agentforce Voice 3 authors May 18, 2026 Agentforce Voice is now the first point of contact for 75% of business-hours calls and gives 100% of after-hours callers a path forward. Public Sector Agentforce Agentic AI IT Blog Introducing the Future of Salesforce Data Protection: Backup & Recover Next Natascha Guerrero April 17, 2026 Don’t choose between security and resilience. Learn how to protect your organization from both malicious threats and accidental errors. Public Sector Salesforce Platform Admins IT Modernize with Confidence: How Governments Can Scale Test to Protect Public Trust Karishma Lalwani Vaishnavi Reddi February 2, 2026 Scale testing is a key part of building solutions that will serve citizens effectively and securely. Learn more about Scale Test for GovCloud. Public Sector IT Serviceblazer Why Asset Service Management Matters in Field Service Alok Patel June 3, 2025 With the right asset service management, any industry can boost field service efficiency, safety, and results. Field Service Agentforce Serviceblazer Security Best Practices for Maintaining Government Site Reliability Winston Liu December 23, 2024 Discover key measures that can enhance the protection of government data and promote seamless operations. Public Sector Developers Security Security Unify Your Policy and Compliance Management with Policy Center Stephen Noe December 9, 2024 Policy Center brings together security, privacy, and access control policies into a single view. Public Sector Products Security Analytics 5 Must-Know Government Technology Trends in 2025 Nasi Jazayeri November 27, 2024 Salesforce industry experts share their perspectives on the direction of the public sector industry over the next twelve months. Public Sector Experience Cloud C-Suite Security How Public Sector Agencies in Texas Can Remain Compliant Using Cloud Computing Services Mike Rosa September 12, 2024 TX-RAMP certification keeps user information safe, secure, and compliant with the state's stringent regulations. Security IT Public Sector Security DISA BCAP Connection for Salesforce: What this Milestone Means for Defense Agencies Stephen Pipino August 26, 2024 With the latest SaaS and PaaS innovations, defense organizations can securely operate in the cloud. Public Sector Salesforce Platform IT
Blog Readiness Starts at the Kitchen Table: Modernizing the Military Family Experience Dr. Michael Parker, USMC Retired, SES Retired May 20, 2026 In national defense, “readiness” is a term usually reserved for maintenance cycles, ammunition counts, and grueling certification exercises. We measure it in hours to deploy and percentages of mission-capable aircraft. But there is… Public Sector
Agentforce Blog Florida Prepaid’s Call Center Never Closes Thanks to Agentforce Voice 3 authors May 18, 2026 Agentforce Voice is now the first point of contact for 75% of business-hours calls and gives 100% of after-hours callers a path forward. Public Sector Agentforce Agentic AI
IT Blog Introducing the Future of Salesforce Data Protection: Backup & Recover Next Natascha Guerrero April 17, 2026 Don’t choose between security and resilience. Learn how to protect your organization from both malicious threats and accidental errors. Public Sector Salesforce Platform Admins
IT Modernize with Confidence: How Governments Can Scale Test to Protect Public Trust Karishma Lalwani Vaishnavi Reddi February 2, 2026 Scale testing is a key part of building solutions that will serve citizens effectively and securely. Learn more about Scale Test for GovCloud. Public Sector IT
Serviceblazer Why Asset Service Management Matters in Field Service Alok Patel June 3, 2025 With the right asset service management, any industry can boost field service efficiency, safety, and results. Field Service Agentforce Serviceblazer
Security Best Practices for Maintaining Government Site Reliability Winston Liu December 23, 2024 Discover key measures that can enhance the protection of government data and promote seamless operations. Public Sector Developers Security
Security Unify Your Policy and Compliance Management with Policy Center Stephen Noe December 9, 2024 Policy Center brings together security, privacy, and access control policies into a single view. Public Sector Products Security
Analytics 5 Must-Know Government Technology Trends in 2025 Nasi Jazayeri November 27, 2024 Salesforce industry experts share their perspectives on the direction of the public sector industry over the next twelve months. Public Sector Experience Cloud C-Suite
Security How Public Sector Agencies in Texas Can Remain Compliant Using Cloud Computing Services Mike Rosa September 12, 2024 TX-RAMP certification keeps user information safe, secure, and compliant with the state's stringent regulations. Security IT Public Sector
Security DISA BCAP Connection for Salesforce: What this Milestone Means for Defense Agencies Stephen Pipino August 26, 2024 With the latest SaaS and PaaS innovations, defense organizations can securely operate in the cloud. Public Sector Salesforce Platform IT