‘Jobs to be Done’ is used for product innovation, but it can guide your company to provide better customer service to your teams.
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce helps businesses lower costs, increase productivity and drive efficient growth.
Leaders have never been more important to culture and the bottom line. See how Salesforce transformed leadership development for a work-from-anywhere world.
Trailblazer Mentorship brings together experienced Trailblazers with those looking for guidance and support in navigating their Salesforce career journey. Become a mentee or give back to the community as a mentor!
From building your Salesforce network to embracing failure, learn Trailblazer Jessica Johnson's proven strategies for beginning a career in the Salesforce ecosystem and discover how anyone can be a Trailblazer.
Nominations for the Salesforce MVP Class of 2023 are now open. Learn how you can self-nominate, nominate an outstanding Trailblazer, and how we celebrate their expertise, generosity, and leadership.
Step right up, step right up! Learn Salesforce skills with Trailhead and earn your limited-edition Trick or Trailhead VIII badge.
People with disabilities are chronically unemployed. Here are measures your organization can take to build a culture of equity and inclusion for all.
Volunteer time off (VTO) boosts morale, retention, and employee engagement. Here we share best practices for establishing your own program.
The latest addition to the Salesforce character crew delivers real-time customer experiences that feel like magic by unifying data, at scale, in groundbreaking ways.