Catering to Customer Success: ZeroCater’s Secret Recipe to a Customer-First Organization
We sat down with Joanel Bernardo, director of customer success at ZeroCater, to discuss the secret to building their culture of customer success. Learn how this culture has helped set their company up for high growth.
3 Ways to Experience Dreamforce ‘19 on a Startup Budget
Fear not, small businesses and startups — we’ve got tips to help you experience Dreamforce for FREE and still have an action-packed time.
Tips From One Small Business on How to Build a Platform for Change
How do you, as a small business leader, go about building a business as a platform for change? Find out how the founder and CEO of PepTalkHer did it and learn about some ways that you can, too.
How to Build a Strong Small Business Sales Team
The people you hire for your sales team should be natural customer advocates who can guide your prospects to the finish line. Here are three ways to make sure you're choosing the right people.
How to Manage Change, Acquisitions, and Growth as an Entrepreneur
VP of Marketing at Trello Stella Garber shares her experience in leading a small team, hiring top talent, and approaching exit strategies.
7 Ways Small Business Sales Teams Can Ensure a Deal Closes
Is your small business sales team having difficulty closing? Here are the seven best strategies we came up to win deals.
The Three Best Small Business Benefits You Can Offer
Competition for great talent is at a fever pitch. Here's one benefit that small businesses can offer to attract and retain a dedicated and loyal workforce.
Salesforce Ventures Impact Fund Spotlight: Guild Unlocks Opportunity for America’s Workforce Through Education
Guild Education is transforming traditional tuition reimbursement programs into a strategic investment by increasing employee recruitment, retention, upskilling, and brand equity. Read the second installment in this spotlight series.
7 Podcasts Every Small Business Owner Should Add to Their Queue
Here are seven exceptional small business podcasts. All feature inspiring stories, relatable insights, and authentic personalities.
How to Protect Your Small Business From a Cyberattack
Most SMBs are not fully prepared to defend themselves against a cyberattack. Start with these three areas to build a layered defense and a strong cybersecurity strategy for your business.