Does AI Speak Your Language? 7 Ways Conversation Design Improves Inclusivity
When designing for AI outputs, recognize the diversity and nuances of how your users speak and write.
Retailers See Shoppers Saving for Big Moments Later This Year
With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023.
4 Steps To Get Started With Generative AI in B2B Marketing
AI isn’t just for B2C companies. Learn how this technology can improve client relationships and help you grow.
Skill vs. Will: When How-To Just Isn’t Enough in Sales
Discover the skill vs. will matrix and how it can be used to improve sales performance.
Build an Online Portfolio to Demonstrate Your Salesforce Skills
Learn how building an online portfolio using Salesforce technology can help you.
5 Customer Service Trends You Need to Watch
Our latest research reveals the top customer service trends as leaders shift their focus from cost-cutting to revenue generation.
7 Key Tips for Acing Your Marketing Cloud Email Specialist Certification
Ready to take the Salesforce Marketing Cloud Email Specialist Certification? Here’s a list of practical strategies that will help you get prepped.
How to Write a Business Proposal for Small Businesses
Help your small business stand out with a well-crafted business proposal — here’s how.
A Beginner’s Guide to Tiered Commission Structures
Learn how commission structures can incentivize elevated sales performance.
3 Ways to Improve Your Field Service Sustainability Now
Here’s how to protect the Earth – and save on costs – with route optimization, intelligent asset management, AI, and remote assistance.