Retail

Your holiday commerce planning starts now for your startup or SMB. Let’s find out how you can get ahead. 

Customers don’t see your brand as a collection of separate channels; they see it as a single entity — and they want a cohesive experience no matter where they shop. In fact 83%…

Learn how to use agentic AI to deliver a modern, real-time, and emotionally engaging customer experience.

The February ‘26 release from Agentforce Commerce introduces new innovations designed to remove hurdles and tedious, manual tasks for merchandisers and developers alike. From streamlined Page Designer workflows to a brand-new PWA Kit…

Legacy commerce systems are costly to maintain, slow to innovate on, and prone to poor performance — but migrating to a new platform can feel like a daunting task. Business and technology leaders…

Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 agentic CRM helps businesses become agentic enterprises.

Welcome to 2026, where AI-fueled conversational shopping is the new norm and businesses must fundamentally rethink how to meet new customer expectations. To keep up with the pace of change, retailers need tools…

Sometimes your customers want to use self-service, but other times they want to speak to a service representative. Here's how to make it easy for your customers to contact you.

Learn how Salesforce’s new innovations push the boundaries of contextual commerce

Retailers faced a handful of challenges in 2025: Businesses had to adjust to break-neck advances in generative AI, changing shopping behaviors, and shifting market dynamics. Proactive AI agents began to replace traditional chatbots,…