In the Spring ’21 Release, build lifetime loyalty through connected and differentiated experiences with Loyalty Management, empower everyone to create connected experiences faster with MuleSoft Composer for Salesforce, and get to market faster while boosting conversion rates with Commerce Cloud’s Payments.
In order to further drive customer-centric transformations, Spring ’21 brings many innovations to Salesforce Industries. Manufacturing Cloud’s Rebate Management creates rebate programs, defines eligibility rules, and calculates payouts in real time. Additionally, we are expanding our product portfolio with Communications Cloud, Media Cloud, and Energy & Utilities Cloud.
Trailblazer community feedback on our products and features bring our customer-led innovation to life. In that spirit, these Spring ’21 features started as community submissions in the IdeaExchange: Sales Cloud’s Forecast Adjustments on Salesforce mobile app, Interaction Studio’s Real Time Segment Triggers for Journey Builder, Tableau CRM’s Dashboard Components, and enhancements to Developer Tools, Dynamic Actions, In-App Guidance, Data Prep, Intelligent Document Automation, and Salesforce.org Elevate. The best part about these innovations is that they are included with your existing licenses!
Today, the Spring ’21 Release features and products are available to customers globally — and we mean globally! Now, the Spring ’21 PDF summary of offerings, Highlights Demo, and Highlights Trail have been translated into the five languages below. Additionally, all demo videos have been translated into Japanese.
Want to learn more? Check out salesforce.com/releases to keep up to date about the latest innovations.