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How to become a Trailblazer Community Forum Ambassador

Astro holding the check mark which indicates someone is a Forum Ambassador
Forum Ambassadors help foster community discussion, share ‌Salesforce best practices, and offer valuable insights.

Learn how to apply to become a Trailblazer Community Forum Ambassador.

Trailblazer Community Forum Ambassadors help maintain a healthy and engaged Trailblazer Community by sharing their Salesforce expertise, moderating content, and creating a welcoming space for members. They’re superusers of the online Trailblazer Community who play a key role in helping Salesforce users speed up their implementations and increase their return on investment (ROI). Curious about how to become a Trailblazer Community Forum Ambassador? Learn more and find out how you can apply to become a Forum Ambassador.

Who are Trailblazer Community Forum Ambassadors?

Trailblazer Community Forum Ambassadors embody the spirit of the online Trailblazer Community through their knowledge, responsiveness, and leadership. In 2023 alone, Forum Ambassadors answered nearly 50,000 questions in the Trailblazer Community, establishing the online Trailblazer Community as a comprehensive knowledge base for others encountering similar Salesforce questions.

You can easily identify a Forum Ambassador by the check mark icon next to their name in the Trailblazer Community.

Profile of Warren Wong, Trailblazer Community Forum Ambassador

You can easily identify a Forum Ambassador by the check mark icon next to their name in the Trailblazer Community. Get to know the current Forum Ambassadors — send them a message in the Trailblazer Community and introduce yourself. Perhaps you want to become a Forum Ambassador yourself?

As a Forum Ambassador, not only do I get to help others overcome obstacles and find solutions, but I’m also constantly learning new perspectives and ideas.”

Davis Johnson
Salesforce Developer at OpenGate Consulting

Benefits of being a Forum Ambassador

With great responsibility comes great reward. While helping others become successful with Salesforce, Trailblazer Community Forum Ambassadors enjoy many benefits for their contributions to the Trailblazer Community. Perks of becoming a Forum Ambassador include:

  • One free Salesforce certification voucher 
  • One free Trailhead Academy training voucher 
  • The opportunity to create Knowledge articles hosted on Salesforce Help
  • The opportunity to participate in product feedback and roadmap sessions
  • Discounted tickets for TrailblazerDX, Salesforce’s must-attend developer event

From helping shape the future of the Salesforce Platform through their feedback to leading sessions at global events, Forum Ambassadors offer significant value to the entire Salesforce ecosystem.

How to become a Trailblazer Community Forum Ambassador – the application process

Are you someone who’s gone above and beyond to answer questions in the Trailblazer Community? Someone who helps other Salesforce users troubleshoot their Salesforce questions, new implementation, or product release? Forum Ambassadors embody the spirit of the Trailblazer Community through their:

  • Knowledge: They’re Salesforce product experts who hold a minimum of Trailhead Ranger Rank. They provide high-quality answers, create easy-to-understand content, and share product feedback in round tables and listening sessions. 
  • Responsiveness: They’re the most engaged members of the online community, quickly providing the most helpful answers to issues or questions.
  • Leadership: Guided by respect and professionalism, they nurture the community through networking, mentorship, and content moderation. 

Forum Ambassador applications are currently closed, but please check the Forum Ambassadors page to learn when applications for the next cohort open.

Forum Ambassadors exemplify the incredible impact the Trailblazer Community has on success with Salesforce. From answering questions to sharing best practices, Forum Ambassadors empower others with their leadership and knowledge, and we’re grateful for their valuable community contributions.”

Leah McGowen-Hare
SVP, Trailblazer Community

Be sure to also join the conversation on social. Follow #TrailblazerCommunity for the latest updates on the Forum Ambassadors program.

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