How can Salesforce help your growing business reach more patients?

Put patients at the heart of every decision.

Personalize patient and member experiences, simplify access to care, and streamline operations — on one unified platform.

Today’s healthcare consumers want a personalized and seamless experience across every interaction. Vlocity extends the Salesforce platform with 100% native industry solutions that allow health insurers to improve operational efficiencies by managing sales, setup, and service operations across all business lines.

Seamlessly convert and retain members.

Streamline sales and administration operations to deliver best-in-class customer experiences. The Health Plan Sales and Administration solution supports enable quoting, enrollment, benefits management, and renewals across business lines.

Transform broker onboarding and self-service.

Recruit and retain the best brokers in the market with greater operational efficiencies and intuitive self-serve broker tools to manage their book of business. The Distribution Management solution supports seamless recruiting, credentialing, contracting, and self service.

Optimize provider network operations.

Transform how your network is managed with a unified provider system of record that increases efficiency, compliance, and growth. The Provider Network Management solution supports seamless recruiting, credentialing, contracting, and self service.

Solution: Coordinate Post-acute Care

Reduce readmissions by better connecting care teams and patients.

Solution: Personalize Contact Center Experiences

Empower agents to quickly connect patients to the right care.


Solution: Scale Member Care Management

Deliver 1-to-1 care to members who need it most.

Solution: Personalize Member Engagement

Engage members anywhere with tailored and seamless experiences.




Deepen patient and member loyalty and trust.

See how payers and providers integrate data across systems to create a single view of their patients and members so they can personalize email journeys at scale and dramatically improve engagement.

Unlock clinical data to drive improved patient outcomes.

Integrate actionable data stored in an array of EMRs with key systems in your healthcare organization so you can fuel innovation and improve health outcomes for both individuals and populations.



Win member trust with personalized engagement.

Deepen member relationships with a connected experience from sales and enrollment, to administrative and clinical support. Anticipate member needs with intelligence to deliver proactive care.

Transform member relationships.

Gain a complete view of each member and population with a scalable digital platform that helps payers solve today's most pressing challenges. Drive personalized and cost-effective care to achieve the best member outcomes.

IDC MarketScape names Salesforce a Leader in customer-360 data platforms for payers in 2020-2021.


Salesforce is named a leader in The Forrester Wave™: Healthcare CRM Providers, Q1 2020.


Blaze new paths to more personalized care with Health Cloud.

Explore all the ways a 360-degree view of your patients helps you understand their needs and put them at the center of care.
customer success story

Impacting one life is a success. With Health Cloud, we’re ready to impact thousands of lives.”

Robert Van Tuyl, Chief Innovation Officer at Easter Seals







Be a trailblazer in this new era of connected healthcare.

Deliver the services that patients today really want. Learn how in this new animated infographic.