Salesforce, the global leader in CRM, today announced that it is now live on Amazon Web Service (AWS) Cloud infrastructure in Canada. Customers in Canada can access the Salesforce Intelligent Customer Success Platform, including Sales Cloud, Service Cloud, Salesforce Platform, Community Cloud, Analytics Cloud and more, on the AWS Canada (Central) Region.
AWS and Salesforce formed a strategic alliance to simplify and expand how customers capture, analyze and take action on data, delivering five service integrations for mutual customers. Additionally, as part of the partnership, Salesforce selected AWS as its preferred public cloud infrastructure provider.
“As the global leader in CRM, Salesforce is committed to delivering the most trusted, reliable and resilient infrastructure available to our customers,” said Parker Harris, Co-Founder and CTO, Salesforce. “Our alliance with AWS, an industry-leading global public cloud infrastructure, allows us to expand our infrastructure presence more quickly and efficiently so we can support our fast-growing customer base in Canada and around the world.”
With strong customer momentum across the country and Salesforce now live on the AWS Canada Region, located in Montreal, Salesforce is set to further accelerate its growth in Canada. Canadian companies of all sizes including Vidyard, Wealthsimple and Xplornet are using Salesforce to connect with their customers in entirely new ways.
The company also announced that Salesforce is the #1 CRM software provider in Canada — based on total software revenue for 2016 — and the fastest-growing among the three largest enterprise software vendors in the region according to Gartner's worldwide all software markets market share report.
Salesforce is also driving the Canadian economy and job creation. According to research by IDC, Salesforce and its ecosystem of customers and partners in Canada will drive over 46,000 new direct and indirect jobs and nearly $1.6 billion USD in new GDP in Canada by 2020. Additionally, with Trailhead — Salesforce’s online learning environment — Canadian Salesforce administrators, developers, users and partners have earned 87,000 badges, acquiring valuable skills to succeed in today’s technology-driven economy and to be a part of Salesforce’s flourishing ecosystem.
“The shift to cloud and customer-centricity combined with the rapid pace of digital transformation is driving unprecedented growth of our Intelligent Customer Success Platform in Canada,” said Richard Eyram, Country Manager, Salesforce Canada. “With the availability of our powerful platform on AWS, we’re poised to further accelerate cloud and CRM adoption in the country and to drive innovation and success with our Canadian customers and partners.”
The new AWS Canada (Central) Region continues AWS and Salesforce’s focus on delivering cloud technologies to customers in an environmentally-friendly way. AWS data centres in Canada draw from a regional electricity grid that is 99 per cent powered by hydro power.
Earlier this year Salesforce announced that the company achieved net-zero greenhouse gas emissions and is now providing a carbon neutral cloud for all customers. Salesforce has also committed to reaching 100 per cent renewable energy.
AWS’ long-term commitment is to achieve 100 per cent renewable energy usage for its global infrastructure footprint. AWS exceeded its goal of 40 per cent renewable energy by the end of 2016, and it has set a new goal to be powered by 50 per cent renewable energy by the end of 2017.
You can find more information on Salesforce’s partnership with AWS here.