Salesforce Canada

Social media is more than just a place where you push messages out. You have to be able to respond -- quickly, and with value -- to whatever questions or comments customers might bring up.

Sales plateaus also have a way of creeping up on companies, whether they’re large enterprises or small and medium-sized businesses.

Whether they are installing a product on a customer site or making an essential repair that fixes a problem, field service teams need to be as productive, as efficient and as effective as possible.

If I buy these Service Cloud licenses from you, that’s great and it solves our contact centre problem, but what else can they do?

It’s important to examine the core components of your sales operation in detail in order to see how incremental improvements can have significant effects on your overall sales performance.

While it’s important to have an official presence on Facebook, Twitter and the like, a successful social media strategy means listening to, encouraging and interacting with a lot of other voices as well.

Instead of thinking of your fan base as a goal that you’ve achieved, consider them a foundation for future success. Once you’ve got some, this is what you should think about doing next.

PR also doesn’t have to be an enormous undertaking that eats up a lot of your existing time to market, or the budget you’ve allocated for marketing purposes. It’s really a matter of getting started. Here are the basics -- along with some factors to keep in mind

Toronto-based Interaxon Inc. enables personal transformation through human-centered technology to help people live happier, healthier and more connected lives. Its flagship product, Muse: the brain sensing headband, is a personal meditation assistant that provides real-time audio feedback on your brain activity while meditating.

Artificial intelligence has become a part of our daily lives. In order to keep up with connected, informed, and demanding customers, companies have to use powerful technology the right way to anticipate, assist, and attract them.