Kelsey Jones
My Background
Kelsey Jones is a marketing consultant and writer under Six Stories, her marketing agency. She has been working in digital marketing since 2007 and journalism since 2004, gaining proficiency in social media, SEO, content marketing, PR, and web design. Kelsey was the head editor at Search Engine Journal for three years and has worked with Yelp, Contour Living, Bounty, Gazelle, and many more. Based in Kansas City, she enjoys writing and consuming all kinds of content, both in digital and tattered paperback form.
Kelsey's latest articles
Blog
Sure, you have marketing and sales, but do you actually use your campaigns to their fullest potential? With over $118 billion projected to be spent on digital media by 2021, brands are heavily investing in digital marketing and advertising. This is leading to more competition and a need to double
Blog
Happy Customer Service Agent, Happy Customer
Explore ways ays businesses can increase customer service agent job satisfaction and overall happiness.
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Why Millennials are Your Customer Service Secret Weapon
Explore some of the ways to leverage millennials to lead to better overall customer satisfaction and brand sentiment.
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Make Your Customers Feel Loved with Mass Personalization
For many businesses, mass personalization — the act of creating campaigns or websites targeted to each specific customer’s history — has become crucial to getting sales.
Blog
Switch It Up: Adopt the Right Personality to Close the Sale
Explore some of the common personality types that you may encounter in your sales career, as well as a brief overview of how to best interact with them to close the sale.
