A customer - centric sales strategy is the centerpiece to the most effective sales closing techniques. It allows salespeople to help their leads get what they want, build s trusting relationships, and can increase sales in the process.
AI's success in the business world relies not just on choosing the right technology, but also on ensuring deployment goes smoothly. This is why change management may be the key to successfully leveraging AI in the business world.
When expectation meets reality and the two don’t align, the customer experience isn’t just damaged. Sometimes it means the customer’s relationship with the company ends. Learn how to manage expectations with reality.