Artificial intelligence, or AI, is technology that learns, reasons, and self-corrects, and it’s being used by businesses to improve the customer journey.
Explore how AI could improve the scores across each of these metrics by looking at some of the ways the technology could contribute to the service experience.
When you have your “happy ears” on, for example, sales teams will be filtering out all the potential reasons why a customer or prospect will pass on a product or service.
When you’re running a small business, setbacks come with the job. They only turn into failures when you don’t address them and put a recovering plan into action.
Customer testimonials should be shown off in a way that says something more about who you are as a company. That’s the best way to ensure you’ll keep finding more gold among your most satisfied customers.
Non-revenue goals can be scheduled whenever you like, and can be tweaked to be more ambitious, but if what you’re after is a step up in your career, they’ll make a big difference.
In any number of everyday situations, we can become more productive in environments where data emerges and where a tireless and consistent machine intelligence can add value.
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