Recent Stories

Needless to say, consumer goods businesses are at risk when things don't go as expected in the supply chain. Here's what you should know.

Learn how to analyze your supply chain, understand common causes of disruptions, and take measures to make your supply chain more resilient.

Automation can’t solve every employee experience problem, of course, but it can offer powerful capabilities in a number of areas.

Salesforce doesn’t simply support Peak Power in running its sustainability efforts in real time, but to strategize its long-term path to growth.

Customer service automation can work for businesses of all sizes to build long-lasting relationships with team members and those who purchase from them.

When companies don’t offer digital capabilities to offer a great customer experience, they face significant risk.

The consequences of high inflation are all customer pain points. For businesses, customer retention amid inflation can depend on a few factors.

Raising prices doesn’t have to be positioned as bad news. It’s a change that you can manage to ensure it means good things for your customers and bottom line.

Data needs to be treated as a source of value in business decisions not just by those on the front lines, but those in senior leadership roles too.