Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.

Stories in the Spotlight.

Trudel Immeubles
Customer Story

Trudel Immeubles revolutionizes Canadian real estate industry with AI

Discover how Salesforce and AI are helping real estate company enhance tenant experiences, drive data-driven insights, and streamline leasing.
Young Drivers logo
Customer Story

Young Drivers scales customer support & scheduling with Agentforce.

Learn how the digital labor platform will help Young Drivers meet their growing customer demands.

The Adecco group logo
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.

Customer success with Headless 360 platform

RBC Wealth Management logo
Customer Story

RBC Wealth Management wows new clients with onboarding in 24 minutes.

RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.

Uber Eats logo
Customer Story

Wrong order? Uber Eats resolves cases faster by automating workflows.

Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.

Vonage logo
Customer Story

From 4 days to 4 minutes—how Vonage uses automation to respond faster

See how one telecommunications company achieved massive scale – by simply working smarter.

Explore all our customer stories.

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citrix
Customer Story

Citrix

Discover how the Live Agent Accelerator for Service Cloud helped Citrix improve customer experience
klm
Customer Story

KLM’s social media team can now respond to thousands of user posts every day.

By integrating Salesforce tools and technology, KLM is leading the way in the airline industry by taking social media to new levels.
room-and-board
Customer Story

Room and Board's Success Story

Room & Board realized 2,900% return on investment in just one year with Predictive Intelligence. Room & Board uses Marketing Cloud’s Predictive Intelligence to power product recommendations and help create a one-to-one relationship with customers.
procter-gamble-professional
Customer Story

Procter & Gamble division synchronizes sales and service for customer satisfaction.

Procter & Gamble Professional (PGP), a division of the consumer products giant that sells professional cleaning products to businesses, is finding new ways to do more for less.
design-within-reach
Customer Story

Design Within Reach used customer data to turn store visits into luxury experiences.

Design Within Reach teams with Salesforce to streamline shared information, boost sales, and understand its clients better.
john-hancock
Customer Story

John Hancock builds a new legacy with digital experiences.

John Hancock, a financial services brand, worked with a program architect from Salesforce Success Cloud to improve digital customer experiences.
united-capital
Customer Story

United Capital takes a human approach to financial life management.

Top financial life management firm, United Capital, reveals the magic in its partnership with Salesforce, help improving client relationships and giving more time back to advisers with Financial Services Cloud, a powerful new CRM tool for wealth managemen
electronic-arts
Customer Story

EA transforms the customer experience for its online gamers.

Electronic Arts (EA) is transforming its business to keep pace with innovations in gaming and engage more closely with customers. "Building a great gaming experience is no longer enough. Publishers need to up their game and be totally connected with
spotify
Customer Story

Fast-growing Spotify uses Chatter to preserve its small-company culture.

Spotify is passionate about making all the world's music easy to access—and even easier to share.