Penske Logistics moves to Lightning rapidly with help from Customer Success Group.
Nicole Rothermel, Director of Sales Solutions at Penske Logistics, left Dreamforce 2016 feeling inspired to lead her team’s move to Salesforce Lightning.
Rothermel is an innovator. Her mission is to help the sales team sell faster and better. Her team had been using Sales Cloud since 2011. At Dreamforce, she saw that Lightning offered the innovative, new features her sales team wanted — a more intuitive user interface, flexible page layouts, and kanban views that provide key information at a glance.
To help her organization move to Lightning quickly and successfully, Rothermel used change management strategies and teamed up with Salesforce experts from Customer Success Group.
“Salesforce is always at the core of what we’re doing to innovate,” Rothermel said Customer Success Group helps us do what we want to do faster.”