Field Service Lightning Pricing

For Employees

Explore our solutions designed to support any and all field service roles.

Mobile Employee

Get our onsite solution for field service techs, delivery professionals, home health nurses, retail associates, financial advisors, insurance agents, and others.
Our field edition for completing service appointments from any mobile device, even offline
$ 150

USD/user/month*† (billed annually)
Our most powerful edition for mobile employees and resources
$ 300

USD/user/month*† (billed annually)


Assign the right field employees to the right jobs at the right time from a single, purpose-built dashboard.
Our console for assigning jobs, optimizing schedules and routes, as well as managing resources
$ 150

USD/user/month*† (billed annually)
Our most fully featured version of Dispatcher
$ 300

USD/user/month*† (billed annually)

Here’s our do-it-all service solution for the person who does it all.

Field Service Lightning Plus

Get the field service bundle that combines both Mobile Employee and Dispatcher along with Service Cloud and Sales Cloud.
Includes contact center, CRM, dispatcher, and mobile employee capabilities all in one license
$ 200

USD/user/month*† (billed annually)
Our most powerful edition of Field Service Lightning Plus
$ 350

USD/user/month*† (billed annually)

For Contractors

Boost the productivity of your external, third-party, and independent mobile employees.

Our edition for scheduling external users, with access to work orders, cases, contracts, and accounts
$ 50

USD/user/month*† (billed annually)
Our partner-focused edition that includes added functionality to supercharge cross-sell and upsell
$ 75

USD/user/month*† (billed annually)

* All per user products require an annual contract.

† Canadian pricing available upon request

NOTE: Field Service Lightning requires at least one (1) Service Cloud user license. Existing Service Cloud customers require at least one (1) Dispatcher license. This requirement can also be met with the Field Service Lightning Plus bundle, as it includes the Service user functionality. Existing customers can purchase as many Technician (Mobile Employee) user licenses as needed. Field Service Technicians (Mobile Employees) and Contractors require at least one (1) Dispatcher in order to use the scheduling tool.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.


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