Life Sciences Cloud Pricing

Enhance stakeholder engagement from clinical and medical through commercial.

First, choose the Life Sciences Cloud edition that best suits your business.

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Life Sciences Cloud Core

Foundational life sciences CRM with AI and Slack.

$ 350

USD/User/Month

(Billed annually)

Life Sciences data models
Revenue Cloud Advanced, Sales Emails
Flex credits for Agentforce and Data, Slack Business+ with Slackbot, Tableau Next, Premier Success Plan

Life Sciences Cloud Advanced

Life Sciences CRM with advanced AI, Automation, and Trusted Security.

$ 525

USD/User/Month

(Billed annually)

Everything in core plus more AI, storage, automation, and security.
Revenue Cloud Advanced, Sales Emails, Insights
Help Agent, Customer Signals Intelligence, Full Sandbox, Data Detect, Security Centre

Life Sciences Cloud Service Max

Everything from Advanced, plus Agentforce for Life Sciences Cloud, Flex Credits, Data 360, Slack, Tableau Next, and more for service.

$ 700

USD/User/Month

(Billed annually)

Everything in advanced plus extensive access to Agentforce, Slack, and Tableau
Contact Centre Workforce Management, Quality Management, Data Detect, Security Centre
Revenue Cloud Advanced, Customer Signals Intelligence, Help Agent

Life Sciences Cloud Sales Max

Everything from Advanced, plus Agentforce for Life Sciences Cloud, Flex Credits, Data 360, Slack, Tableau Next, and more for sales.

$ 700

USD/User/Month

(Billed annually)

Everything in advanced plus extensive access to Agentforce, Slack, and Tableau
Sales Performance Management, Contact Centre Digital, Security Centre
Revenue Cloud Advanced, Salesforce Contracts, Salesforce Maps Advanced

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare editions and top features.

Download the comparison chart

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Life Sciences Cloud for Customer Engagement	$150 USD/user/month	$150 USD/user/month	$150 USD/user/month	$150 USD/user/month	$150 USD/user/month
Agentforce for Life Sciences Cloud	Available for purchase	Available for purchase
Advanced Therapy Management
Participant Recruitment and Enrolment	$10,000 USD/org/year, increments of 100 patients referred	$10,000 USD/org/year, increments of 100 patients referred	$10,000 USD/org/year, increments of 100 patients referred	$10,000 USD/org/year, increments of 100 patients referred	$10,000 USD/org/year, increments of 100 patients referred
Clinical and Insurance Data Models
Field Inventory Management
Benefits Verification
Slack	Slack Business+ with Slackbot	Slack Business+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot
Tableau Next	Standard Consumer per user / Standard Creator per org	Standard Consumer per user / Standard Creator per org	Standard Creator per user (unmetered analytics usage)	Standard Creator per user (unmetered analytics usage)	Standard Creator per user (unmetered analytics usage)
Premier Success Plan
Data 360
Flex Credits	500K Flex Credits/org/year	1M Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/org/year
Agentforce Coworker			Unmetered usage	Unmetered usage	Unmetered usage

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Patient Card
Social Determinants
Care Programme Management
Provider Relationship Management
Care Plan Customisation and Management
Assessments
Identity Verification
Record Alerts

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Revenue Cloud Advanced
Intelligent Sales - Visit Management
Field Inventory Management
Agentforce: Sales Emails
Agentforce: Account Research	Available for purchase
Momentum	Available for purchase	Available for purchase	Available for purchase
Sales Insights	Available for purchase
Opportunity Tracking
Task Management, Activity Feed
Offline Access
Product Catalogue Management
Quotes
Contracts
Lead Management	$20,000 USD/org/month	$20,000 USD/org/month	$20,000 USD/org/month	$20,000 USD/org/month	$20,000 USD/org/month
Work Order Management
Asset Management and Product Tracking

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Chatter
Salesforce Mobile App
Files
Topics and Recommendations
Slack	Slack Business+ with Slackbot	Slack Business+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot	Slack Enterprise+ with Slackbot

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Case Email Auto-Response
Case Escalation Rules and Queues
Web and Email Case Capture
Case Milestone Tracker
Case Auto-Assignment
Lead-Contact Account Management
Service Console Apps
Knowledge (Read-Only)
Omni-Channel Routing
Omni-Channel Supervisor
Incident Management
Knowledge (Read-Write)	Additional $75 USD/user/month
Computer Telephony Integration (CTI)
Service Contracts and Entitlements
Advanced Case Management

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Chat (Live Agent)	Available for purchase
Facebook Messenger	Available for purchase	Available for purchase	Available for purchase	Available for purchase	Available for purchase
Einstein Next Best Action	5K requests/org/month	5K requests/org/month	5K requests/org/month	5K requests/org/month	5K requests/org/month
Help Center
Einstein Conversation Insights	Available for purchase
Help Agent	Available for purchase
Agentforce Contact Centre Digital	Available for purchase	Available for purchase

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Customizable Reports and Dashboards
Advanced Reporting Features
CRM Analytics for Health Cloud	$165 USD/user/month	$165 USD/user/month
Advanced Account Forecasting
Health Intelligence	$250 USD/user/month	$250 USD/user/month
Tableau Next	Standard Consumer per user / Standard Creator per org	Standard Consumer per user / Standard Creator per org	Standard Creator per user (unmetered analytics usage)	Standard Creator per user (unmetered analytics usage)	Standard Creator per user (unmetered analytics usage)
Customer Signals Intelligence	Available for purchase

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
OmniStudio	100K calls/org/month	1M calls/org/month	1M calls/org/month	1M calls/org/month	1M calls/org/month
OmniScript
FlexCards
Intelligent Document Automation
Business Rules Engine	10K calls/org/month	50K calls/org/month	50K calls/org/month	50K calls/org/month	50K calls/org/month
Decision Tables
Integration Procedures
Data Processing Engine
Web Services API
Custom Profiles and Page Layouts
Lightning App Builder
AppExchange App Integration
Email Templates
Data Storage	20MB/user	1GB storage/user	1GB storage/user	1GB storage/user	1GB storage/user
File Storage Per User
Lightning Flow Automation (Flow + Process Builder)	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Unlimited Custom Applications
Developer Sandbox
Developer Pro Sandbox	Available for purchase
Roles and Permissions
Record Types (Per Object)
Partial Sandbox	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org	1 partial sandbox included per org
Full Sandbox	Available for purchase	1 full sandbox included per org	1 full sandbox included per org	1 full sandbox included per org	1 full sandbox included per org
Salesforce Identity
Approval Processes
Security Centre	Available for purchase
Data Detect	Available for purchase
Salesforce Backup & Recovery	Available for purchase	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files
Salesforce Archive	Available for purchase	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files	10 GB Data, 10 GB Files

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Flex Credits	500K Flex Credits/org/year	1M Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/org/year	2.75M Flex Credits/organisation/year
Agentforce for Life Sciences Cloud Add-on	Available for purchase as an add-on	Available for purchase as an add-on
Agentforce Coworker			Unmetered usage	Unmetered usage	Unmetered usage
Customer Community Plus
Feedback Management	Available for purchase	Available for purchase		Available for purchase
Service Cloud Voice	Available for purchase	Available for purchase		Available for purchase
Scheduler	350 appts/month/licence + 1000 service appts/org/month	400 appts/month/licence + 1000 service appts/org/month	400 appts/month/licence + 1000 service appts/org/month	400 appts/month/licence + 1000 service appts/org/month	400 appts/month/licence + 1000 service appts/org/month
Salesforce Maps Advanced	Available for purchase	Available for purchase	Available for purchase
Sales Planning	Available for purchase	Available for purchase	Available for purchase
Sales Programmes	Available for purchase
Salesforce Spiff	Available for purchase	Available for purchase	Available for purchase
Agentforce Contact Centre - Workforce Management	Available for purchase	Available for purchase		Available for purchase
Quality Management	Available for purchase	Available for purchase		Available for purchase

	Life Sciences Cloud Core $ 350 user/month $ 350 user/month 350 € user/month AU$ 490 user/month 42,000 円 user/month 3,500 kr user/month £ 280 user/month	Life Sciences Cloud Advanced $ 525 user/month $ 525 user/month 525 € user/month AU$ 735 user/month 63,000 円 user/month 5,250 kr user/month £ 420 user/month	Life Sciences Cloud Service Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales Max $ 700 user/month $ 700 user/month 700 € user/month AU$ 980 user/month 84,000 円 user/month 7,000 kr user/month £ 560 user/month	Life Sciences Cloud Sales & Service Max $ 725 user/month $ 725 user/month 725 € user/month AU$ 1,015 user/month 87,000 円 user/month 7,250 kr user/month £ 580 user/month
Salesforce Foundations
Agentforce Flexible Agreement	Available for purchase	Available for purchase
Marketing Email Campaigns*	2K emails/month	2K emails/month	2K emails/month	2K emails/month	2K emails/month
Email Templates*
Built-in Analytics*
Landing Pages & Forms*
Direct Payment Links (Commerce Pay Now)*
Shop Front*
Commerce Analytics*
Merchandising Tools*
Audience Segmentation*

*Available with $0 Salesforce Foundations add-on

Extend the power of Life Sciences Cloud with these related apps and add-ons.

Life Sciences Cloud for Customer Engagement

$150 user/month

Reimagined commercial engagement on an agent-first, future-proof, unified platform with industry expertise.

Learn more

Agentforce for Life Sciences Cloud

$150 USD/User/Month

Boost productivity with limitless assistive AI, purpose-built for Life Sciences Cloud

Learn more

Participant Recruitment and Enrollment

$10,000 USD/Org/Year

Efficiently select clinical trial candidates with intelligent screening processes.

View detailed pricing

Advanced Therapy Management

From $2,500 USD/Other

Efficiently manage the complexities in precision therapies for patients.

View detailed pricing

Unified Health Scoring, powered by Data Cloud

From $10,000 USD/Per/org

Personalise every patient, provider, and partner interaction and drive measurable outcomes with unified health insights.

View detailed pricing

Analytics for Health and Life Sciences

From $165 USD/user/month

Get AI-powered insights with pre-built analytics for providers, payers, and medical devices.

View detailed pricing

Customer Community Plus For Health Cloud

Starting at $15 USD/login/month

Create connected digital experiences for patients and providers with self-service portals, knowledge articles and real-time engagement.

View all add-ons

Expert support at every stage

With resources, guidance and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.

Included in all licences

Access to Knowledge Articles, documentation and Trailhead
Global Trailblazer Community

Learn more

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.

30% of net licence fees

Expert guidance and product education
Health checks and recommendations
Access to 24/7 support for business-stopping issues
Bundled with Unlimited Edition

Learn more

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalized experience.

Contact your account executive

Designated Customer Success Manager
Customer Success Score
Proactive Monitoring and Key Event Management
Fastest 24/7 support response times

Learn more

Find your path to AI success with the right experts and apps

Leverage Professional Services and Salesforce Certified Partners for the expertise, agents, and apps needed to unlock your data and secure long-term AI success. Depending on your unique needs, engaging one or both can maximise your ROI.

Professional Services

Realise value quickly and become self-sufficient with Salesforce.

Learn about Professional Services

Partners

Connect with agents, apps, and experts to build and grow your business with AI and Salesforce.

Learn more

Ready to take the next step with the #1 Agentic CRM?

Start your trial.

Try Life Sciences Cloud free for 30 days. No credit card. No installations.

Try for free

Talk to an expert.

Tell us a bit more so the right person can keep in touch faster.

Request a call

Watch Demo

Learn how Salesforce empowers healthier connections.

See demo

Life Sciences Cloud Pricing FAQs

Salesforce has all kinds of add-ons, apps and additional products to help your company stay ahead in your industry. Call us at 1-833-996-2064 to discuss exactly what kind of products you're looking to add and how we can help.

We know things don’t always go according to plan and we’re here and will try our best to support. Keep in touch to a sales representative at 1-833-996-2064 to discuss options.

Yes, transitions can be made from Health Cloud to Life Sciences Cloud. Please contact us to assess and assist you based on your solution needs.

Yes. Customers have the flexibility to buy industry products with other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organisation.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you to connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licences of MuleSoft, work with our integration partners or use apps on AgentExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption and support plans to our customers. To learn more, visit Success Cloud.

You can add products or upgrade at any time, but some products may need to scale together. Keep in touch to our sales department at 1-833-996-2064 to see what works for your business.

Agentforce for Life Sciences is an agentic AI solution built on a deeply unified platform that enables pharma and medtech organisations with automation for clinical, medical and commercial engagement.

^{This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.}

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