Salesforce Authors

With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM.

Challenging our orthodoxies is one of the most important factors in enabling & driving real innovation, both in life & business. Here's why.

Our contention is the fashion retail lifecycle is uniquely different from other sectors. Discover the secrets behind the consumer journey.

Latest research is validating the idea that customer experience & customer-centricity is even more important than price & features. Learn why.

Small businesses by their very nature are continuously changing, as are the problems that they face. Here, we look at how technology can help.