Digital, Personalised Client Experiences in Wealth & Asset Management
Want to improve your wealth management client experiences? We outline how to wow clients with personalised digital-first experiences.
Five Customer Service Trends in South Africa
Discover what South Africans expect from customer service – and how you can drive up customer loyalty and retention.
Roundtable: Customer Expectations in Banking
How can you deal with changing customer expectations in banking? Read a summary of our roundtable event with Marketforce & industry experts.
The Future of Digital Banking Experiences
Learn about the future of banking and how businesses are improving the digital banking experience to the benefit of customers and employees.
Customer Data Management: Put Your Data in the Driver’s Seat
Want to make better connections with your customer? It all starts with your customer data management. Here’s how to get it right.
Five (and a Half) Biggest Customer Trends in the UAE
We asked customers in the UAE to share the biggest factors influencing who they do business with. Read this blog to find out what they are.
How Will Inflation Shape Holiday Shopping This Year? 2022 Predictions
See how our holiday shopping predictions for 2022 shake out as inflation and other economic factors hit retail.
5 Major Customer Trends in South Africa: How They Impact Your Business
We asked customers in South Africa to share the biggest factors influencing who they do business with. Read more here.
Powering Co-existence of Franchise & Agency Model in Automotive Sector
Salesforce Customer 360 allows OEMs to test new go-to-market strategies & take data-driven decisions while operating existing processes in parallel.
10 Tips for Building Emotional Connections with Customers
Read this blog to check out our top 10 tips for building and maintaining emotional connections with your customers!