AI How to Boost Government Efficiency with AI and Personalisation? Kevin White July 24, 2024 Transform public sector operations with AI-driven personalisation for enhanced efficiency and satisfaction. Read on to learn more! AI Data Culture Digital Transformation AI How Can You Digitalise Commodity Trading to Boost Revenue and Efficiency? Anthony Palmieri July 19, 2024 Explore how digitalising commodity trading can enhance revenue and efficiency. Dive into the benefits and real-world impacts. Salesforce Platform Data Culture Customer Success Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Best Practices CRM Digital Transformation Public Sector 4 Ways Public Sector Uses Data To Deliver Personalised Experiences Kevin White Chris Pannell June 21, 2024 Learn how public sector organisations are using Data Cloud to integrate data from multiple sources to enhance public service delivery. Data Culture Digital Transformation Personalisation AI AI Is No Longer for the Few — AI Is for Everyone Salesforce EMEA June 12, 2024 AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it? Salesforce Platform Data Culture Digital Transformation Public Sector Emergency Readiness – A Resilient Operating Model for Local Government Dr. Carolin Möller Paul Pick-Aluas June 4, 2024 Emergencies are more frequent and severe, prompting local governments to update their operating models and tech architectures to manage risks. Business as a Platform for Change Data Culture Digital Transformation AI How Do You Use Generative AI in Marketing To Build Customer Trust? Salesforce EMEA May 6, 2024 Customer trust is in the spotlight as the use of generative AI in marketing grows — How can you build it rather than erode it? Digital Transformation Marketing Thought Leadership AI A Guide to the Sales Follow-up Process using AI Salesforce EMEA April 29, 2024 Learn the basic outlines of the sales follow-up process and how it’s being transformed by new technologies and approaches. Digital Transformation Sales Automation Public Sector 3 Ways AI Can Improve Public Sector Service and Multiple Citizen Trust Jane Armstrong April 19, 2024 Trust is top of mind for governments across the globe, and AI can help them gain efficiencies and enhance citizen trust. Digital Transformation Public Sector Service Data Culture Are You Maximising Efficiency in Data Analytics? Learn How Salesforce EMEA April 9, 2024 If you use customer data in your day job, you’ll have heard of data analytics. But what exactly is it? And are you using it efficiently? Data Culture Digital Transformation Sales Cloud
AI How to Boost Government Efficiency with AI and Personalisation? Kevin White July 24, 2024 Transform public sector operations with AI-driven personalisation for enhanced efficiency and satisfaction. Read on to learn more! AI Data Culture Digital Transformation
AI How Can You Digitalise Commodity Trading to Boost Revenue and Efficiency? Anthony Palmieri July 19, 2024 Explore how digitalising commodity trading can enhance revenue and efficiency. Dive into the benefits and real-world impacts. Salesforce Platform Data Culture Customer Success
Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Best Practices CRM Digital Transformation
Public Sector 4 Ways Public Sector Uses Data To Deliver Personalised Experiences Kevin White Chris Pannell June 21, 2024 Learn how public sector organisations are using Data Cloud to integrate data from multiple sources to enhance public service delivery. Data Culture Digital Transformation Personalisation
AI AI Is No Longer for the Few — AI Is for Everyone Salesforce EMEA June 12, 2024 AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it? Salesforce Platform Data Culture Digital Transformation
Public Sector Emergency Readiness – A Resilient Operating Model for Local Government Dr. Carolin Möller Paul Pick-Aluas June 4, 2024 Emergencies are more frequent and severe, prompting local governments to update their operating models and tech architectures to manage risks. Business as a Platform for Change Data Culture Digital Transformation
AI How Do You Use Generative AI in Marketing To Build Customer Trust? Salesforce EMEA May 6, 2024 Customer trust is in the spotlight as the use of generative AI in marketing grows — How can you build it rather than erode it? Digital Transformation Marketing Thought Leadership
AI A Guide to the Sales Follow-up Process using AI Salesforce EMEA April 29, 2024 Learn the basic outlines of the sales follow-up process and how it’s being transformed by new technologies and approaches. Digital Transformation Sales Automation
Public Sector 3 Ways AI Can Improve Public Sector Service and Multiple Citizen Trust Jane Armstrong April 19, 2024 Trust is top of mind for governments across the globe, and AI can help them gain efficiencies and enhance citizen trust. Digital Transformation Public Sector Service
Data Culture Are You Maximising Efficiency in Data Analytics? Learn How Salesforce EMEA April 9, 2024 If you use customer data in your day job, you’ll have heard of data analytics. But what exactly is it? And are you using it efficiently? Data Culture Digital Transformation Sales Cloud