Wrapping up World Tour London: AI Day
World Tour London: AI Day saw over 17,000 Trailblazers join us online and in person for a day of learning, connecting, having fun and giving back.
Generative AI: Why It’s a Game-Changer for Marketers
Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers.
How a digital police station is transforming victim journeys
Former police chief inspector Andy Doran joined the force in 2006. However, he left Lancashire Constabulary for Salesforce in 2021 in a bid to transform the way policing and citizens interact.
Salesforce’s Recommendations for Spanish Presidency of the EU Council
Read Salesforce’s recommendations for the Spanish Presidency of the EU Council
3 Ways Generative AI Will Reshape Customer Service
What will this emerging technology mean for service teams? Here are early thoughts.
How Salesforce unlocks high-value moments in hospitality
Hospitality companies need to unlock value to delight customers
5 top tips for successful digital transformation
Less than a third of digital transformation projects succeed, how can you be sure yours will?
How technology is helping the hospitality industry whip up a storm
When done right, digital transformation initiatives can help you retain valuable talent, shape a personalised customer experience (CX), and use data to rethink your products and services.
Machine Learning – The Future
Machine Learning is here to stay but what does the future hold?
Machine Learning – Issues and Considerations
Does Machine Learning really pose a risk to how we go about our daily life and business or can it be an ally in our path towards greater personalisation?