Service Middle East: Customer Service Principles Every Business Needs to Know Salesforce EMEA October 4, 2021 Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know. Customer Experience Service Service Cloud Customer Experience 7 Customer Service Principles for Businesses in South Africa Salesforce EMEA September 28, 2021 Read this blog to learn the seven customer service principles every growing business in South Africa needs to know. Customer Experience Service Service Cloud IT Bring the Power of Hyperforce to the United Arab Emirates Srinivas Tallapragada May 30, 2021 Delivered through our partnership with AWS, any business can now deploy Salesforce services in UAE through public cloud computing. Salesforce Platform Digital Transformation IT Reports Top 5 Key Performance Indicators (KPIs) Ranked by 7,000 Service Pros Salesforce EMEA April 15, 2021 From tracking customer satisfaction to measuring customer effort, here are the KPIs helping service organisations benchmark their success. Customer Experience Digital Transformation Service Thought Leadership How Richemont’s 20 Maisons Put a Unique Spin on Delighting Customers Sebastian Wieland February 22, 2021 With Salesforce, efficiencies of scale and personalisation go hand in hand. Read how to give customers a unique and superior experience. Customer Success Thought Leadership Marketing Cloud Service Secret Sauce to Building a Connected Customer-Centric Ecosystem Jude Umeh October 14, 2020 Many companies are undergoing digital transformation challenges, but how should they avoid failed IT programs and business spend? IT Service Service Cloud Digital Transformation Advantages of Cloud Computing: 10 Reasons to Move to the Cloud Salesforce UK October 1, 2020 Better collaboration, flexibility & competitive prices! Read the advantages of cloud computing & SaaS applications for small businesses here. Digital Transformation IT Service Trailblazer Story Meet the Trailblazer Who Built Aegon’s New Web Chat Service in 5 Days Koser Khan September 8, 2020 Michael Lambert, Analytics Manager at Aegon UK, loves a challenge. Read how he helped launch a new web chat service in just 5 days. Financial Services Service Service Cloud Fourth Industrial Revolution Shifting Towards the Gig Economy: How Will This Impact HR Departments? Salesforce Authors July 6, 2020 Read this blog to find out what the gig economy and flexible workforces means for HR departments around the world. Fourth Industrial Revolution Future of Work Sales Salesforce on Salesforce Welcome Salesforce Einstein: AI for the World’s Smartest CRM Salesforce Authors September 19, 2016 With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM. Salesforce Platform IT Marketing
Service Middle East: Customer Service Principles Every Business Needs to Know Salesforce EMEA October 4, 2021 Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know. Customer Experience Service Service Cloud
Customer Experience 7 Customer Service Principles for Businesses in South Africa Salesforce EMEA September 28, 2021 Read this blog to learn the seven customer service principles every growing business in South Africa needs to know. Customer Experience Service Service Cloud
IT Bring the Power of Hyperforce to the United Arab Emirates Srinivas Tallapragada May 30, 2021 Delivered through our partnership with AWS, any business can now deploy Salesforce services in UAE through public cloud computing. Salesforce Platform Digital Transformation IT
Reports Top 5 Key Performance Indicators (KPIs) Ranked by 7,000 Service Pros Salesforce EMEA April 15, 2021 From tracking customer satisfaction to measuring customer effort, here are the KPIs helping service organisations benchmark their success. Customer Experience Digital Transformation Service
Thought Leadership How Richemont’s 20 Maisons Put a Unique Spin on Delighting Customers Sebastian Wieland February 22, 2021 With Salesforce, efficiencies of scale and personalisation go hand in hand. Read how to give customers a unique and superior experience. Customer Success Thought Leadership Marketing Cloud
Service Secret Sauce to Building a Connected Customer-Centric Ecosystem Jude Umeh October 14, 2020 Many companies are undergoing digital transformation challenges, but how should they avoid failed IT programs and business spend? IT Service Service Cloud
Digital Transformation Advantages of Cloud Computing: 10 Reasons to Move to the Cloud Salesforce UK October 1, 2020 Better collaboration, flexibility & competitive prices! Read the advantages of cloud computing & SaaS applications for small businesses here. Digital Transformation IT Service
Trailblazer Story Meet the Trailblazer Who Built Aegon’s New Web Chat Service in 5 Days Koser Khan September 8, 2020 Michael Lambert, Analytics Manager at Aegon UK, loves a challenge. Read how he helped launch a new web chat service in just 5 days. Financial Services Service Service Cloud
Fourth Industrial Revolution Shifting Towards the Gig Economy: How Will This Impact HR Departments? Salesforce Authors July 6, 2020 Read this blog to find out what the gig economy and flexible workforces means for HR departments around the world. Fourth Industrial Revolution Future of Work Sales
Salesforce on Salesforce Welcome Salesforce Einstein: AI for the World’s Smartest CRM Salesforce Authors September 19, 2016 With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM. Salesforce Platform IT Marketing