How GoHenry Is Taking Its Customer Service To A New Level
For GoHenry, great customer service starts in the Cloud. It’s no secret that offering a great customer experience is more important than ever.
Schneider Electric Simplifies Case Management & Empowers Call Agents
Streamlined case management leads to superb customer service. Read how Schneider Electric uses Scheduler to simplify appointment scheduling.
The Maturity Matrix: How to Create Industry-Leading CX
The UK Customer Experience Lead, CCXP at Salesforce shares how to create industry-leading customer experiences with the Maturity Matrix.
Cloud Computing for Small Business: A Game Changer
Cloud computing can help SMEs empower their teams and cut IT costs. Read on to see how cloud computing for small business is changing the game.
How to Improve Customer Care: Seven Ways to Step up Your Service
Customer care helps businesses develop a loyal customer base. To improve customer care, implement strategies that exceed their expectations.
What Is a Chatbot and How Is It Changing Customer Experience?
Chatbot technology is becoming a big part of our lives as consumers and in business. Here’s how chatbots are shaking customer service up.
Salespeople in South Africa: Success Metrics Have Changed!
It’s been a challenging time for sales, but salespeople in South Africa are turning to innovation. Read on to see how they’re adapting.
Middle East: Customer Service Principles Every Business Needs to Know
Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know.
7 Customer Service Principles for Businesses in South Africa
Read this blog to learn the seven customer service principles every growing business in South Africa needs to know.
Bring the Power of Hyperforce to the United Arab Emirates
Delivered through our partnership with AWS, any business can now deploy Salesforce services in UAE through public cloud computing.