Recent Stories

See how business process automation can help SMEs cut costs, connect with the customer and empower the workforce.

Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers.

Former police chief inspector Andy Doran joined the force in 2006. However, he left Lancashire Constabulary for Salesforce in 2021 in a bid to transform the way policing and citizens interact.

Read Salesforce’s recommendations for the Spanish Presidency of the EU Council

Reducing business expenses can help SMEs increase profitability and efficiency. Here are some top tips for cutting costs.

How do you foster a sense of wellness at work? Get some top tips from Norma O’Kelly, Marketing Director and Coach, at Salesforce.

What will this emerging technology mean for service teams? Here are early thoughts.

Creating a customer profile can help SMEs build relationships, cut costs and develop game-changing products. Here’s how to get started.

Customer intimacy is all about discovering what matters most to each customer, and delivering that experience every time.

Hospitality companies need to unlock value to delight customers