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Find out some of the key points from The State of Salesforce 2021 Telco industry booklet from IBM and Salesforce here.

A seasoned sales leader shares their proven experience with sales forecasting techniques that work. Learn about these techniques here.

Salesforce Trailhead is an online learning platform that helps employees gain new skills. Discover its benefits & how to sign up (for free).

Read how your telecom business can use new technologies, data-driven decisions & customer-centric processes to become a digital telco company.

Upskill your workforce & future-proof your small business with these useful, free resources for digital training. Read more here!

Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know.

Read this blog to learn the seven customer service principles every growing business in South Africa needs to know.

Read about the updated data processing addendum (DPA) released by Salesforce in accordance with latest set of standard contractual clauses.

Salesforce has once again ranked as a best workplace in Europe: the fourth time that we have received recognition as a top employer here.

Discover video streaming trends in our report with Omdia. Discover SVOD trends in our highlights post, and download the full report for more.