Thought Leadership Why the Future of Construction Will Be Smarter & Better Connected Salesforce EMEA August 4, 2021 Learn the latest construction trends, how the construction stimulus is accelerating the future of construction, and much more. Digital Transformation Reports Thought Leadership Salesforce Culture Maternity Leave at Salesforce | Advice from Three Working Moms Salesforce EMEA August 3, 2021 Discover what it’s like to be a working mom at Salesforce Belgium and how Salesforce supports employees during maternity leave. Careers Leading Through Change Equality Customer Experience How Can GDPR Help Improve the Customer Experience? Ali Zaman August 2, 2021 Salesforce Director of Database Marketing, Ali Zaman, shares what a successful global GDPR implementation looks like for large organisations. Customer Experience IT Thought Leadership Direct-to-Consumer The Essential D2C Checklist for Consumer Goods Companies Salesforce EMEA July 30, 2021 Consumer goods companies are racing to invest in direct-to-consumer (D2C). Use this D2C checklist to create the ultimate shopper experiences. Commerce Consumer Goods Direct-to-Consumer CRM A Quick Guide to Small Business Service and Product Development Salesforce UK July 28, 2021 Small business product development is key to seize opportunities & stay competitive. Learn how you can deploy winning products & services. CRM Small Business Startups Trailblazer Story How Simplyhealth Empowers Customers to Take Control of Healthcare Nisha Prabhakar July 27, 2021 From virtual physiotherapy to an app that reminds you to get moving, healthcare and well-being are going digital. Read more here. Digital Transformation Trailblazer Story Trailblazer Sales Pipeline Reviews are the Worst – Here Are 9 Easy Ways to Fix Them Salesforce Authors July 26, 2021 Pipeline meetings are often excruciating for reps & managers. But they don’t have to be. Here's how to fix common pipeline meeting mistakes. Sales Strategy Sales Sales Cloud Reports Explore a New Era of Customer Expectations in South Africa Salesforce EMEA July 26, 2021 Learn how business buyer and customer expectations in South Africa are changing after a year of social and economic disruption. Customer Experience Reports Service 5 Key Performance Indicators (KPIs) for Customer Service in the UAE Salesforce EMEA July 20, 2021 Decision-makers in the UAE are leading the global field in customer service provision. Read top KPIs for customer service reps in the UAE. Service Customer Experience Reports E-Commerce D2C Ecommerce Is Driving Growth in the Age of the Customer Melis Unsal July 19, 2021 Read Forrester Consulting’s report to see how D2C e-commerce can help businesses drive revenue, build customer engagement & nurture agility. Commerce B2B Commerce Direct-to-Consumer
Thought Leadership Why the Future of Construction Will Be Smarter & Better Connected Salesforce EMEA August 4, 2021 Learn the latest construction trends, how the construction stimulus is accelerating the future of construction, and much more. Digital Transformation Reports Thought Leadership
Salesforce Culture Maternity Leave at Salesforce | Advice from Three Working Moms Salesforce EMEA August 3, 2021 Discover what it’s like to be a working mom at Salesforce Belgium and how Salesforce supports employees during maternity leave. Careers Leading Through Change Equality
Customer Experience How Can GDPR Help Improve the Customer Experience? Ali Zaman August 2, 2021 Salesforce Director of Database Marketing, Ali Zaman, shares what a successful global GDPR implementation looks like for large organisations. Customer Experience IT Thought Leadership
Direct-to-Consumer The Essential D2C Checklist for Consumer Goods Companies Salesforce EMEA July 30, 2021 Consumer goods companies are racing to invest in direct-to-consumer (D2C). Use this D2C checklist to create the ultimate shopper experiences. Commerce Consumer Goods Direct-to-Consumer
CRM A Quick Guide to Small Business Service and Product Development Salesforce UK July 28, 2021 Small business product development is key to seize opportunities & stay competitive. Learn how you can deploy winning products & services. CRM Small Business Startups
Trailblazer Story How Simplyhealth Empowers Customers to Take Control of Healthcare Nisha Prabhakar July 27, 2021 From virtual physiotherapy to an app that reminds you to get moving, healthcare and well-being are going digital. Read more here. Digital Transformation Trailblazer Story Trailblazer
Sales Pipeline Reviews are the Worst – Here Are 9 Easy Ways to Fix Them Salesforce Authors July 26, 2021 Pipeline meetings are often excruciating for reps & managers. But they don’t have to be. Here's how to fix common pipeline meeting mistakes. Sales Strategy Sales Sales Cloud
Reports Explore a New Era of Customer Expectations in South Africa Salesforce EMEA July 26, 2021 Learn how business buyer and customer expectations in South Africa are changing after a year of social and economic disruption. Customer Experience Reports
Service 5 Key Performance Indicators (KPIs) for Customer Service in the UAE Salesforce EMEA July 20, 2021 Decision-makers in the UAE are leading the global field in customer service provision. Read top KPIs for customer service reps in the UAE. Service Customer Experience Reports
E-Commerce D2C Ecommerce Is Driving Growth in the Age of the Customer Melis Unsal July 19, 2021 Read Forrester Consulting’s report to see how D2C e-commerce can help businesses drive revenue, build customer engagement & nurture agility. Commerce B2B Commerce Direct-to-Consumer