We are in the midst of the Fourth Industrial Revolution in which an unbelievable wave of innovative technologies fundamentally changes our society, the economy and our daily lives. This creates an enormous opportunity for companies to connect with customers in entirely new ways.

Register now to secure your free spot and start blazing new trails.

There is a lot to learn at Basecamp Lausanne.

  • We expect over 1400 registrants
  • Over 20 innovative sessions and demos
  • More than 15 customers speaking about their stories on stage

Seize this unique opportunity to be inspired. Explore the latest technologies, connect with customers, meet other professionals in your field, gain new knowledge and have fun!

Discover the world of Salesforce in the midst of the fourth industrial revolution with special guests speakers. We'll show you how to meet customers' ever-changing expectations and seize new opportunities for your business.
Whether you're looking for a high-level overview or a deeper look at the different solutions for sales, customer service, marketing, commerce and application development, our agenda is tailored to suit everyone. During the industry-specific breakout sessions, you'll learn about our solutions for financial services, manufacturing and retail.
If you are a seasoned Salesforce veteran or looking to sharpen your skills, our Circles of Success are focused group sessions providing a deep-dive into product usage and adoption. Become a rockstar admin, master your digital transformation or maximise your CRM adoption are only a few topics that our experts will cover with you.
Do you have new ideas or have any questions you would like to ask? Our product experts and our partners at the Customer Success Expo will be happy to show you hands on solutions using live demos and best practices. You can also learn more about our latest innovations such as Customer 360 and Einstein Voice.
07:30 - 09:30 Registration, Expo and Breakfast
08:10 - 09:00 Breakfast sessions
09:30 - 11:00 Keynote
11:30 - 12:00

Breakout Sessions*

12:00 - 13:00 Lunch & Networking in der Customer Success Expo
13:00 - 16:00 Breakout Sessions*
16:00 - 17:00 Networking Apéro

(Preliminary Agenda - Please expect slight changes)
All sessions will be held in English
*Breakout sessions have limited seating - first come, first served


SwissTech Convention

Route Louis-Favre 2
1024 Ecublens

Don't miss your chance to discover how the power of the Customer Success Platform and the world's smartest CRM can help you be your best.