We are in the midst of the Fourth Industrial Revolution in which an unbelievable wave of innovative technologies fundamentally changes our society, the economy and our daily lives.
For organisations such as yours, this means that it is time to align with new customers' expectations. Customers who are already using many of these intelligent technologies in their everyday lives. This creates an enormous opportunity for companies to connect with customers in entirely new ways.
At Basecamp Lausanne, located at the SwissTech Convention Center (Map), you will discover how to harness opportunities in Sales, Customer Service, Marketing, Commerce and Application Development in order to unlock new ways of interacting with your customers. You will learn how to become a true Trailblazer - a pioneer who seeks to transform careers, companies and entire industries. Be inspired and in turn, inspire your customers with extraordinary experiences.
This innovative event will help every role in every industry succeed and get first-hand information on the latest product innovations and learn from industry leaders.
Register now to secure your free spot and join your peers to blaze a trail in Swiss Romande.



Basecamp Lausanne offers you a unique opportunity to listen to inspiring thought leaders, customers, partners and product specialists on ways to become a customer-centric business. You will learn more about Salesforce and meet like-minded people from your industry. The keynote session is all about Customer Success and the Fourth Industrial Revolution. Our afternoon breakout sessions are focused sessions for specific salesforce solutions as well as live demos and customer stories. A trailhead zone will be available for you to discover Salesforce in a fun way.
09:00 - 10:00 | Equality Breakfast |
09:30 - 10:30 |
Registration and Welcome Breakfast |
10:30 - 12:00 |
Opening Keynote: Customer Success in the Fourth Industrial Revolution | With Terre des hommes, PMI, Chopard, IMD, Nexthink and Breitling |
12:00 - 13:00 |
Networking Lunch |
13:00 - 13:45 |
Breakout sessions with Chopard, IATA, Accenture and digitalswitzerland |
13:45 - 14:00 |
Coffee Break & Networking |
14:00 - 14:30 |
Breakout sessions with Baume, MuleSoft, Capgemini and blue-infinity |
14:30 - 15:00 |
Coffee Break & Networking |
15:00 - 15:30 |
Breakout sessions with PMI, Deloitte, PwC and CREA |
15:30 - 16:00 |
Coffee Break & Networking |
16:00 - 16:30 |
Breakout sessions with L'Occitane and Breitling |
16:30 - 17:00 |
Networking drinks |
*(Please note that the agenda is not final and might still change)