Recent Stories

More Indians have been actively looking for health insurance since the pandemic. To help customers study, compare, and buy policies without stepping out, insurance companies must provide a seamless omnichannel experience by leveraging technology.

Various businesses stepped forward with their voluntary support to help make things better during the pandemic. Find out how people think corporates can help bridge inequalities in society and prosper even while driving positive change.

Slack, Hyperforce, Einstein Automate, Bentley, AT&T and more – check out all the announcements and incredible guests in the Dreamforce to You Keynote.

Improve shopping experience- Jackson Fernandez, Head of eCommerce Puma India, shares how building an omnichannel presence is the key to boost sales when customer journeys are more intricate than ever.

As organisations across India race to adopt AI-based technologies, greater focus must be placed on the ethics of AI.

AI-powered solutions, with their predictive capabilities, can help marketers make the right decisions, in near real-time.

This year, all of us are in an alternate reality. Working from home, online classes for our kids, grocery shopping from the comforts of our home, and doing all we can to stay safe, yet carry on.

Get expert insights from the Salesforce Trailhead team on how and why upskilling employees is important to building a future-proof workforce.

Account executives, Sales Cloud staff, and members from our Trailblazer community share their best advice and pro tips to grow your revenue while selling remotely.

AI in customer servicing is fundamentally transforming the role of service agents. They're evolving from just being troubleshooters to significant contributors to business value with the help of the necessary tools, solutions to engage customers more meaningfully. This is because the agents are equipped with contextual responses and insight-based decision making. Plus they're 24*7 operational.