Chapter 4

Here’s why Salesforce is the #1 CRM for growing businesses.

Salesforce is the #1 intelligent CRM platform for businesses of all sizes. Recognised by industry analysts and by leading user review organisations as the market leader for CRM technology, Salesforce provides out-of-the-box solutions that let growing businesses easily implement cutting-edge technology and connect all of the solutions that are important to them. On average, customers using Salesforce CRM have seen 38% faster decision-making, a 25% increase in revenue, and a 35% jump in customer satisfaction.*