Astro holding the privacy center logo. Two mobile phone screens behind him. One showing hospital contacts, and the other showing mobile security. Bushes and a bird in the background.

Salesforce Mobile App Plus

Accelerate employee productivity and fortify endpoint security with Salesforce Mobile App Plus. Reduce downtime for on-the-go sales, field, and remote service teams with access to critical data anytime, anywhere — even offline. Our custom mobile app ensures robust security protocols, providing peace of mind. Customise the appearance to maintain a consistent brand identity across all channels.

Salesforce Mobile App Plus brings teams together.

Empower your employees to work from anywhere, anytime with a secure custom mobile app

Salesforce Mobile App Plus enhances our flagship mobile app experience with offline access, enhanced mobile security, as well as branding and app management -- three key capabilities that are focused on securely operating your business on a mobile device.

Drive productivity and efficiency with mobile offline access.

Tailor organisation policies to unique use cases and mobile user needs. Craft offline data sets for specific job functions, empowering admins to customise information access when connectivity is lacking. Use sophisticated rule-based configurations at runtime to deliver the most relevant data to individual mobile users.

The Code Builder Resource Panel dashboard with options to start building: Open Command Palette, Open Terminal, and Open Welcome Page

Elevate and extend your mobile offline experiences through Lightning Web Components (LWC). Seamlessly create custom UI elements that transcend both online and offline environments, ensuring a consistent and efficient user experience regardless of the mobile user’s location.

The image depicts a window of code being written in Code Builder.

Customise the offline landing page through a straightforward, intuitive process. Administrators can effortlessly modify the set of cards users encounter upon logging into the app. This includes the ability to rename, reorder, and associate cards with the most pertinent data and mobile actions, catering to unique use cases.

Deliver Personalized Landing Pages.
The Code Builder Resource Panel dashboard with options to start building: Open Command Palette, Open Terminal, and Open Welcome Page
The image depicts a window of code being written in Code Builder.
Deliver Personalized Landing Pages.

Fortify mobile security with unrivaled control.

Enforce organisationwide mobile security policies with clear severity levels. Ensure a consistent and robust approach to safeguarding sensitive corporate data. By defining severity levels, organisations can prioritise threats and vulnerabilities, focusing resources and attention on the most critical issues.

A "Welcome to Code Builder" screen that also has three profiles of people who will collaborate on the shared source control.

Empower IT teams to take charge of mobile application management, ensuring comprehensive security controls for your employees’ devices. Seamlessly block file sharing, copy/paste functionalities, and fine-tune browser and dialer app specifications to align with your security protocols. Safeguard against potential threats, including malware, phishing attacks, and other cyber risks that pose a threat to the security of mobile endpoints.

Meet industry and region-specific regulations and compliance requirements that mandate the protection of sensitive data and the auditing of access to that data. Mobile app event capture helps provide evidence of compliance, which is crucial in sectors like healthcare, finance, and government. Record essential customer actions including calls, texts, emails, and screenshots to capture events for compliance audit purposes.

Capture mobile app events for compliance auditing.
A "Welcome to Code Builder" screen that also has three profiles of people who will collaborate on the shared source control.
Capture mobile app events for compliance auditing.

Build, deploy and manage your mobile experiences with ease.

Tailor the app’s aesthetics to seamlessly align with your brand identity. Perfect for businesses seeking a consistent and professional image across all communication channels, including mobile. Dive deep into customisation with the ability to showcase your unique brand identity through personalised icons, splash pages, and names.

Deploy branded apps.

Salesforce assembles and publishes your fully branded app directly to Google Play and Apple App Store accounts. As your app is managed by Salesforce, you benefit from three automatic upgrades each year, staying ahead with bug fixes and exciting new features.

Leverage seamless publishing

With Salesforce Mobile App Plus, you can instantly update your app, ensuring it's always upgraded with the latest design, functional enhancements, and state-of-the-art security innovations. Elevate your user experience, reinforce functionality, and fortify security—all at the speed of innovation.

Benefit from automatic updates
Deploy branded apps.
Leverage seamless publishing
Benefit from automatic updates

Salesforce Mobile App Pricing

Salesforce Mobile App

Included with Every Salesforce License

  • Increase mobile productivity.
  • Work smarter with AI.
  • Build fast with low code.

Salesforce Mobile App Plus

$25 / User / Month *$25K min

  • Get mobile offline access.
  • Enhance mobile security.
  • Leverage branding & app management.
A smiling woman sitting in front of a computer chats with a support representative.

Maximise ROI with the #1 Success Ecosystem.

From support, expert guidance, and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your investment.

Astro in a Salesforce shirt showing a tablet screen that shows the newsletter.

Stay up to date on all things IT.

Sign up for our monthly IT newsletter to get the latest research, industry insights, and product news delivered straight to your inbox.

FAQ

Salesforce App Plus is comprised of three features that enhance your Salesforce mobile app experience.

Offline (NEW!): mobile offline access, a highly requested feature, is now part of Salesforce Mobile App Plus. With offline, you can access your Salesforce Mobile App even when you have poor network connectivity. While offline access does include some low-code admin data configurability, this will be a pro-code offering as customers will need to build Lightning Web Components in a statically analysable manner.

Mobile App Management: Salesforce Mobile App Plus includes enhanced mobile security, providing companies with a native mobile application management (MAM) experience to add an additional layer of security to Salesforce mobile apps for businesses with additional security requirements.

Branding & app management: Salesforce Mobile App Plus allows customers to add their branding to the Salesforce Mobile App and publish to the Apple and Google Play Store. Salesforce ensures that apps are regularly updated with the latest Salesforce releases and compatible with the latest OS version.

Salesforce Mobile App Plus is available on tablets, but only on IOS and Android. Windows and other operating systems aren’t supported at this time.

Admins need to configure Salesforce objects, including custom objects, that are to be made available with Briefcase Builder. Next, the customer needs to build custom Lightning Web Components that are statically analysable so that all the data needed to work offline can be pre-fetched and downloaded on a mobile device.

No, while mobile offline allows admins to configure what objects are to be made available offline, this is a pro-code offering today as it requires customers to build custom Lightning Web Components. However, a low-code offering for offline will likely be available in the near future.

  • Allow admins and users to preconfigure offline data sets and assign them to user groups
  • Allow admins to curate landing pages that are tailored to the jobs to be done by their users.
  • View, create, update, and delete records while offline
  • Perform actions and quick actions on records/objects while offline
  • Resolve conflicts when more than one person has updated a record/object
  • Use standard or custom Lightning Web Components that render regardless of network connectivity

  • Salesforce's standard mobile app’s offline capabilities are limited to a single record page which is cached offline whereas the entire page, quick actions, and navigations are made available offline in Salesforce Mobile App Plus.
  • Salesforce's standard mobile app's offline capabilities are limited to 210 records, whereas Salesforce Mobile App Plus has limits of up to 50,000 records. 
  • Record edits and creation are not possible in the standard mobile app while offline, whereas Salesforce Mobile App Plus supports record creation, view, and edits. 
  • Salesforce's standard mobile app is aura only and only covers certain first-party components. Salesforce Mobile App Plus is LWC only. 
  • Salesforce Mobile App Plus allows standard and custom components to be made available offline.

Enhanced mobile security is one of three features that are included with Salesforce Mobile App Plus. Enhanced mobile security provides companies with a native Mobile Application Management (MAM) experience to add an additional layer of security to Salesforce mobile applications for businesses with additional security requirements.