Win subscribers for life with personalised experiences and best-in-class service.
Communicate on a person-to-person level.
Deliver what customers expect.
Salesforce solutions for communications gives customers, reps, agents and retailers clear, fast, easy access to all the information they need. So customers enjoy a more cohesive, personalised experience at every step.
Know what customers want.
Customer service isn’t about bandwidth, it’s about personal connections. Salesforce transforms customer care, using collaborative systems to help reps know each individual customer better.
Engage and innovate.
Companies use Salesforce social and mobile cloud solutions to make sure customers always get connected to the right person, with the information needed to help. So every call is personal, positive and productive.
Ovum Decision Matrix: Selecting a CRM Solution for Telecoms
CUSTOMER SUCCESS STORY
“In a world where every customer touch brings in different information, Salesforce connects conversations across businesses and geographies in one place.”
faster invoicing and reporting
Questions? Our reps have answers.
Contact us to learn more about Salesforce solutions for Communications, and start taking full advantage of social, mobile, cloud, and analytics as you transform your business.