7 years ago I was a building site labourer. I was an expert with a cement mixer and greatly enjoyed hitting things with a hammer: the bigger the hammer, the better. I also made (and still make) a truly lovely cup of tea. But, the winters on site were bitter and the summers were never long enough, and although I loved the atmosphere and the friends I worked with (almost family really) I knew I wasn’t pushing myself breaking bricks all day. So, I made the tough decision to change my life completely: to down tools and pick up a laptop.
All I knew was that I wanted to challenge myself. With this in mind, my first step was to enter higher education. ‘A degree would be a challenge’ I thought, so off to The University of Bath I went. It turns out that not reading a book, picking up a pen or switching on a laptop in five years can make you a bit rusty when it comes to academia. But after living in the library for three years, I got there and realised that I quite liked the rewards that challenging yourself can bring.
Although I’d had brief brushes with code at University, it wasn’t long before I managed to wrangle myself a job in marketing and persuaded my manager to let me be the Website and CRM admin for the company. I loved it. Integrating the website with our CRM opened my eyes to so many possibilities and allowed me to craft something that my colleagues really valued.
In fact, I liked my new role so much that I decided to start from the bottom at a CRM company in digital marketing, taking a role as their Marketing Assistant/Tea Boy.
Whilst learning my new trade it was also my job to come up with new ways to compete with Salesforce – they were our main competitor. It seemed that Salesforce was the only name on people’s lips when choosing a CRM solution, so I spent a huge amount of time studying what they did and how they did it. It was during this analysis that I began to realise what all the fuss was about and when the opportunity came up to be part of the #SalesforceOhana I jumped on it.
I didn’t know it at the time, but my tendency to push the limits and challenge the norms have made me a perfect fit at Salesforce. There is no need to persuade colleagues to try something new or motivate your manager to take on new and challenging ideas – they are expected at Salesforce.
It’s this unique atmosphere that has led to my continued transformation. Whilst at Salesforce I’ve been voted Most-Valuable-Player on the web team, built a web-app (lifetime goal), introduced Marketing Cloud initiatives that have increased results by over 400% and worked with professionals that have changed the way I work forever.
Plus, on our numerous volunteering days with Salesforce.org, for charity farms and forestry projects, I get to teach my colleagues how to hold a hammer – which they love.
7 years ago a bricklayer once gave me a piece of priceless career advice: “If you find a job where you don’t check your watch for quitting time, you’ve won”. Needless to say, since being at Salesforce, I don’t wear a watch!
I learnt most of my most effective email marketing strategies and tips from the web – it’s time to give something back. We’ll soon be releasing a series of email marketing blog posts, each packed with utterly golden advice: watch this space!
In the meantime, please check out our careers site and see if you can find a role that matches your goals and aspirations - I bet you can.