The annual Retail Week Awards recognise excellence in the retail sector, celebrating achievements made through innovation, vision, resilience and drive. The awards recognise people at every level who have made a significant impact, from the boardroom executives to the general store managers, and in our opinion, are the most uplifting recognition event in the retail industry!



Salesforce has been proud sponsor of this amazing event for several years. Every year, we are impressed by the dedication, innovation and resilience shown by the entrants. Each entry demonstrates a passion for retail, and shows how forward-thinking retailers can capture the hearts and minds of shoppers by prioritising the customer experience with differentiation, connection and personalisation.



The awards are a brilliant way to say thank you to those who make the industry great, and to celebrate together. It’s also important to recognise that Retail Week is honoured to work with the Retail Trust as their chosen charity partner, which is on a mission to create health, hope and happiness for the 3 million people working in UK retail. The industry can achieve more together. Retail Week’s goal is to futureproof the health of the sector by building essential networks upon which the industry can survive, and what better charity partner to help build on this purpose.


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Shopper expectations of both online and in-store buying experiences have changed. Retailers must be agile to respond to the changing needs of consumers or risk falling behind.