Customer Relationships

Relationship marketers can connect the communication across the entire customer life-cycle Pascale Al Anwar, Regional Director Marketing Cloud What you’ll learn in this episode In this episode our Guest Speaker Pascale, Salesforce’s Regional…

Don’t let a bad customer experience hurt your brand. Learn how Hippo.co.za swapped calls for a digital marketing journey and made 27% more sales per month.

In this article, Philip Vyt, Founder of Shyft, explains how omnichannel strategies can truly connect businesses with their customers.

Writer Alyssa Jaffer reveals the top 5 UK sales trends to watch in 2025, plus data-backed insights from NIQ thought leadership expert Lauren Fernandes and investor Giles Brook.

Insights from Humanworks Founder Cosmo Shield and our Head of Solutions Engineering Kulvinder Hari on harnessing data for personalised customer experiences.

Think you know agents? Think again. We’ll debunk some common myths surrounding AI agents and show why these misconceptions could be holding your business back.

New AI Agents are replacing clunky copilots and chatbots, freeing up staff to be more creative.

Entering new markets is a great way to increase your revenue and customer base. Follow our steps to achieve international commerce success.

Explore how digitalising commodity trading can enhance revenue and efficiency. Dive into the benefits and real-world impacts.

Sally Craxton, our Regional Vice President, Professional Services, spoke with Paul Lewis, Firmwide Managing Partner at Linklaters, about his thoughts on leveraging the power of data and AI to deliver unique experiences for their clients.