Mobile Studio

Every company should approach marketing with a mobile-first mindset — and Marketing Cloud is leading the way. With 1-to-1 personalized messages, our mobile solutions put you in touch with customers’ ever-changing context, from smartphone to tablet to laptop.

  • Engage via mobile messages.

    Engage customers in the moment, send real-time alerts, and deliver transactional notifications with easy-to-use mobile messaging. Ready-made SMS and MMS templates and a drag-and-drop interface let you create any kind of mobile message — from mobile tickets and coupons to customer service updates and surveys.

  • Create 1-to-1 conversations on group messaging apps.

    Millions of consumers across the globe are engaging on group messaging apps, such as LINE and WeChat. Marketers not only need to be present on these new channels, but ready to engage in personal 1-to-1 conversations with their followers. Salesforce Marketing Cloud allows marketers to do this using GroupConnect, a new mobile messaging solution that extends customers journeys into group messaging apps.

  • Drive mobile app engagement.

    Your customers have dozens of apps competing for their attention. Increase app engagement and drive mobile commerce with targeted push notifications and integration with other delivery channels.

  • Utilize geolocation technology.

    Trigger interactions at exactly the right time and place, enhancing the customer journey with personalized mobile experiences that engage when your customers are within a targeted geographic range.

  • Connect devices.

    Behind every device is a customer. And with connected devices, lines between the physical and digital world intersect. Marketing Cloud allows brands to power connected solutions that react to online and offline customer actions in real time, with the right message, in the right context.

  • Manage the mobile lifecycle.

    Run cross-channel mobile marketing campaigns with Marketing Cloud and manage every aspect of the customer journey with a mobile-first mindset. Execute automated mobile campaigns with Journey Builder and segment your audience for highly relevant messages with Audience Builder.

  • Build on powerful APIs.

    Create and automate custom mobile marketing solutions — such as personalized daily appointment alerts, order confirmations, and travel updates — with mobile APIs. Power real-time interactions with your customers by integrating CRM data, marketing analytics, and other business software with mobile campaigns.

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  • Manage the mobile lifecycle.

    Run cross-channel mobile marketing campaigns with Marketing Cloud and manage every aspect of the customer journey with a mobile-first mindset. Execute automated mobile campaigns with Journey Builder and segment your audience for highly relevant messages with Audience Builder.

  • Build on powerful APIs.

    Create and automate custom mobile marketing solutions — such as personalized daily appointment alerts, order confirmations, and travel updates — with mobile APIs. Power real-time interactions with your customers by integrating CRM data, marketing analytics, and other business software with mobile campaigns.

Ready to get started?

In today's connected world, every customer interaction matters. Marketing Cloud helps you make the most of every touchpoint, giving you the tools to manage the customer journey across all channels.

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