Salesforce University:
Classes by Role

Empower your team with the expertise they need. Choose a role to get started.

Administrators

Whether you’re a brand-new or expert Administrator, get the knowledge you need to get up to speed, perform at your best, and get the most out of Salesforce.

Instructor-led training catalog

  • Administration Essentials for New Admins (ADM201)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class / Cost $4,250

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  • Administration Essentials for New Admins (Professional Edition) (ADM202)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class / Cost $999

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  • Administration Essentials for Experienced Admins (ADM211)

    Days: 4 / Instructor-led, regional class / Cost $3,400

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  • Preparing for Your Salesforce Administrator Certification (CRT101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $850

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  • Customizing Salesforce1 with Clicks (ADM214)

    Days: 1 / Instructor-led, regional class / Cost $850

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  • Introduction to Object-Oriented Programming with Force.com Code (ADM231)

    Days: 5 / Instructor-led, regional class / Cost $4,250

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  • Sales Cloud Administration: Products, Quotes, Orders and Collaborative Forecasts (ADM251)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $850

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  • Service Cloud Administration (ADM261)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class / Cost $1,700

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  • Get Started with Communities (ADM271)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class / Cost $499

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  • Implementing a Reporting Strategy for the Sales Cloud (STR301)

    Days: 3 / Instructor-led, regional class / Cost $2,550

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Developers

Learn how to customize Salesforce and build apps that transform how your enterprise connects with employees and customers.

Instructor-led training catalog

Solution Designers

Get the cloud knowledge you need to design custom applications for your business.

Instructor-led training catalog

  • What’s Possible: Salesforce Fundamentals (STR101)

    Days: 3 / Instructor-led, regional class or instructor-led, virtual class / Cost $2,550

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  • Implementing a Reporting Strategy for the Sales Cloud (STR301)

    Days: 3 / Instructor-led, regional class / Cost $2,550

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  • Preparing for Your Salesforce.com Sales Cloud Consultant Certification (CRT251)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $850

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  • Preparing for Your Salesforce Service Cloud Consultant Certification (CRT261)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $850

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Technical Architects

Learn the essentials you need to design a secure infrastructure that delivers the full benefits of Salesforce.

Instructor-led training catalog

End Users

Get your whole team of Salesforce users — including sales and support reps, marketing managers, and executives — up to speed quickly.

Instructor-led training catalog

  • Reporting Fundamentals (RPT101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $850

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  • Sales Cloud Training for Sales Reps (SLS101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $595

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  • Sales Cloud Training for Sales Managers (SLS201)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $595

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  • Service Cloud Essentials for Agents (SVC101)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class / Cost $1,190

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  • Service Cloud Essentials for Managers (SVC201)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class / Cost $1,190

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  • Service Cloud Essentials for Executives (SVC301)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class / Cost $299

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  • Mobile & Desktop Exploration in the Analytics Cloud (ANC101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $595

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  • Building Lenses, Dashboards and Apps in the Analytics Cloud (ANC201)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $595

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  • Execute and Automate Marketing Cloud Email in the Sales and Service Clouds (MCC102)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $500

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  • Email Essentials (EEB101)

    Days: 3 / Instructor-led, regional class / Cost $1,500

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  • Email 101: Getting Started with Email (EMM101)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class / Cost $300

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  • Email 102: Data Extensions (EMM102)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class / Cost $300

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  • Email 103: Data Segmentation (EMM103)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $500

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  • Email 104: Email Automation (EMM104)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $500

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  • Journey Builder 101 (JB101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $500

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  • Mobile Messages 101 (MBC101)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class / Cost $300

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  • Configuring the Salesforce Marketing Cloud Connector for the Sales and Service Clouds (MCC101)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class / Cost $300

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  • Execute and Automate Marketing Cloud Emails in the Sales and Service Clouds (MCC102)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class / Cost $500

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  • Predictive Intelligence 101 (PDI101)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class / Cost $300

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  • Social Studio 101 (SS101)

    Days: 1 / Instructor-led, regional class / Cost $500

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Questions? We’ve got answers.

You don’t learn everything in life by reading a manual. So, if you have questions about Salesforce products, services, implementation, getting started, or anything else, please ask us. Our highly trained staff is ready to help.

Contact us

1-877-TRAIN-10   (1-877-872-4610)

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