While a lot about the sales profession has changed in the past year, do these changes mean sales teams need to adopt a new set of skills? We put this question to sales experts Tony Hughes and Cian McLoughlin ahead of the Sales Episode at Salesforce Live: Australia & New Zealand, now available on-demand.
Salesforce’s Director, Retail Industry Strategy, James Johnson looks at how the most successful retailers capitalised on changing trends ahead of the Retail and Consumer Goods Trailblazers Episode at Salesforce Live: Australia & New Zealand on 1 April.
It’s time to rethink how you’re putting the customer at the centre of your business. With customer experience now the key driver of business success, the goal is to make it easy for your employees to make it easy for your customers – which is what Salesforce Customer 360 is all about.
Dr Moira Junge, a psychologist, sleep disorder expert and Sleep Health Foundation (SHF) board member, explains how we should be thinking about sleep and why those ‘better sleep’ listicles don’t always help.
For the third year in a row, Salesforce had the pleasure of living its core value of equality by serving as a major partner of Sydney Gay and Lesbian Mardi Gras.
Salesforce Live: Australia and New Zealand is in action! From 24 March there is a whole series of episodes over six weeks you can watch and learn from.
Here are the key takeaways from the latest State of Sales report highlighting how Australia and New Zealand sales professionals adapted to new ways of working and the future of the profession.
Five industry leaders discuss transforming company cultures, putting employees and customers first and creating digital ready businesses fit for the modern age.
If you do what you love, you’ll never work a day in your life, right? Not quite. In fact, a strong sense of purpose might make it easier to ignore your limits. Before I was an Account Executive at Salesforce, I was a cyclist constantly training for my next big goal – I know all too well how tempting it can be to ignore the warning signs. The Resilience Project’s Hugh van Cuylenburg tells us how to manage burnout and build resilience as a team.
There’s a dual challenge for customer service in Australia and New Zealand.
