AI

As 2025 comes to a close, I’m struck by a paradox: the AI industry has never been more capable—yet the discourse has never been more confused.  The loudest debates right now centre on…

The latest Trends in Technology Report reveals some tech truths for growing businesses.

Move over, MBAs: AI fluency — and increasingly, data fluency — is essential for today’s CEOs, helping them understand decision velocity, the nature of work, competitive risk, and product development.

Learn how to calculate gross profit margin and how it can boost your profitability and help you build a more sustainable business in this comprehensive guide.

Evaluation tools for agents are still an emerging technology, but there are plenty of ways to assess your agent’s performance today.

Beyond the prompt, understanding human communication patterns enables you to build holistic AI experiences users can trust.

Unify data, automate reporting, and forecast with AI. Salesforce gives CFOs the tools to manage cash flow, compliance, and support business growth.

In this seamless ecosystem, conversations become actions, AI agents sit right in workflows, and workforces scale up or down to meet customer demand.

There's not enough manpower or hours in the day, to follow up on the thousands of sales prospects coming onto our radar every day. Agentforce changed the game.

CRM isn’t just data storage. It’s the memory, logic and governance that give AI agents the context and rules to get real work done.