Inspiration, connection, fun — three words that describe World Tour Sydney. This year’s event promises to be no different, with sessions covering automation, customer relationships, and more. Big ideas are coming to Sydney — register now to reserve your seat.

Gayan Benedict and James Sattler discuss The Reset, the latest report from Salesforce and BCG, and uncover how Australian financial services organisations can cut costs, boost productivity and enhance internal efficiencies and drive a successful digital transformation.

Intelligent automation could be as transformative as cloud computing, and is already helping companies cut costs. We explain what it is and how your business can benefit.

Investing in an out-of-the-box technology solution and harnessing automation will cut costs and boost efficiencies. Here’s how.

Our COO explains how your business can get the most value from technology while moving fast and minimising risk.

Even the most skeptical sales team can be won over to artificial intelligence (AI) with the right approach.

Asheesh Chacko shares how me&u successfully upskilled their sales team in the face of recent unexpected growth.

“Digital transformation” was a word we couldn’t get enough of in 2020. As businesses looked to “pivot” (another 2020 word) their service and products online, memes around digital transformation and automated workflow circulated.…

“What exactly does Salesforce do?” and “How can today’s CRMs boost my business?” These are some of the questions our Salesforce team hears every day. They’re good questions, so we thought we’d tackle them head-on, and look at ten ways Salesforce can give your business a boost.

Fewer than half of managers in organisations that are using or planning to start using Artificial intelligence (AI) are very confident that they and their companies understand the ethical risks. Here, Sassoon Grigorian recaps a recent webinar with leaders in ethical AI, Infusing Ethics into AI Policy.