Salesforce World Tour Sydney is right around the corner — broadcasting live on April 7. Join our inspiring Trailblazer community as they share the very latest, exciting innovations to succeed from anywhere.
The past two years have been a whirlwind for everyone and small-to-medium businesses are no exception. Social and economic changes have forced business owners to rethink the way they operate on every level, and many had no choice but to make these changes on the fly.
With customer experience now the key driver of business success, the goal is to make it easy for your employees to manage customer experiences — which is what Salesforce Customer 360 is all about.
Jessica Macpherson, Heidi Prowse, Mia Pacey, Mark Tossell and Rebecca Aichholzer all know what it’s like to don the “giant disco ball” that is the Salesforce Golden Hoodie. Here they share memories of that experience and their journey since.
Customer experience is becoming the ultimate brand battleground, and if organisations want any hope of competing on this front, leveraging data insights is crucial.
“What exactly does Salesforce do?” and “How can today’s CRMs boost my business?” These are some of the questions our Salesforce team hears every day. They’re good questions, so we thought we’d tackle them head-on, and look at ten ways Salesforce can give your business a boost.