Our local small businesses don’t just make our lives more convenient, they’re essential to our communities and our country. They are a critical component of our economy and society, and they are vulnerable. Here's how we can support them.
Almost every organisation in the world is facing unprecedented challenges because of COVID-19 and the impact on their workforce and operations. Many office-based contact centres with existing service teams are now closing or are already closed, and they may remain closed for several months to come.
Commerce Cloud team is a committed partner to you and your business.
‘At work’ has, for many of us, always meant a physical space. But now companies, communities, schools and organisations of all kinds are reconciling how to adjust to working from home.
Trusted, timely information is essential to make decisions for the health and safety of employees, loved ones, customers and community. Here’s how to find it.
Here are seven steps to help you communicate the impact of a situation and next steps to your customers.
In this time of tremendous global challenge and continued business transformation, we’ve created Leading Through Change, a series for senior executives, small business leaders and those in between
Pivot, pivot, pivot! We spent 10 days turning Salesforce’s largest APAC event, attracting more than 10,000 onsite attendees and taking more than six months to organise into Salesforce World Tour Sydney, a fully virtual event.
These days consumers and businesses no longer think of artificial intelligence (AI) as something from a sci-fi movie or book – that’s because AI is now part of everyday life. Just think of Netflix’s suggestion algorithm, Uber’s location algorithm and even Tinder’s matching algorithm – all business models powered by AI to help drive consumer decisions.
