Digital Transformation
Drive a customer-first transformation with these featured resources.

Article
What is digital transformation?
See how you can redefine your business in the ever-changing digital landscape.

Guide
The Customer 360 Playbook
Use this framework to change mindsets, connect silos, and put the customer at the centre of your business transformation.

VIDEO
Creating a Connected Future Built by Trust
Andy Penn, CEO, Telstra shares how Australia’s Biggest Telco is connecting customers with the Salesforce Customer 360.
Explore all digital transformation resources.
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